Adam Kimball Roberts
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Adam Kimball Roberts

I have a solid background caring for animals. I am devoted to maintaining health and well-being with organized and efficient care. I would be able to meet diverse needs by closely observing animals and coordinating with owners or other employees to get the optimal care for animals. In the past I have proven to be a hard-working Caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and groom animals on regular schedule, as well as provide exercise and positive attention to boost happiness. I am extremely Passionate about animal welfare.
Skills
• Client education
• Customer service skills
• Shelter management • Hard Working
• Fast learner
• Conflict mediation

Experience Customer Service Representative - Grease Monkey (Logan, Utah)
January 2020 - Current
• Evaluated customer account information to assess current issues and determine potential solutions.
• Assessed customer needs and upsold products and services to maximize sales of our services.
• Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
• Set up and activated customer accounts.
• Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Missionary - Church Of Jesus Christ Of Latter Day Saints (Manila, Philippines)
August 2017 - August 2019
• Proselytized faith by giving talks, door-to-door canvassing and planning retreats.
• Evangelized faith to people by providing individual counseling and leading groups in teaching, song and prayer.
• Learned and spoke Tagalog to interact with others.
• Mentored an Trained new missionaries three times by offering insight into successful task prioritization, while also teaching them the language and how to effectively teach.
• Served as both a District and Zone leader giving workshops and individually training groups of 4-20 missionaries.
Kennel Technician - Bountiful Animal Medical Clinic (Bountiful, UT)
March 2017 - August 2017
• Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
• Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
• Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
• Maintained clean and orderly play yards, kennels and cages.
• Supported animal health by keeping all areas clean, neat and properly sanitized.
• Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Custodian - Bountiful Animal Hospital (Bountiful, UT)
January 2016 - April 2017
• Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
• Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime.
• Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
• Disinfected and mopped kennels and surgical areas to maintain sanitation and cleanliness standards.
• Thoroughly cleaned clinic establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Lawn Maintenance Laborer - Twin Model Homes Bountiful (Bountiful, UT)
May 2015 - August 2015
• Trimmed shrubbery and trees and carried out general garden maintenance.
• Safely operated lawn mowers and weed whackers to maintain grounds and to maintain the lawns of model homes.
• Created landscape designs to be presented to clients.
• Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
Cashier - Baskin Robbins (Bountiful, UT)
March 2015 - January 2016
• Helped customers find specific products, answering questions and offering advice.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Trained new team members in cash register operation, stock procedures and customer service.
• Welcomed customers, offering assistance to help find necessary store items.
Education and Training Bachelor of Science in Veterinary Medicine (Pre-Veterinarian)
Expected in May 2023
Utah State University, Logan, UT
• Minor in Linguistics
• Minor in Wildlife Sciences
• Pre-vet Club Member
High School Diploma
June 2017
Woods Cross High School, Woods Cross, UT