Accounting major
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Accounting major

Merna Soro
709 Lynnplace
El Cajon, CA 92020
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OBJECTIVE
Seeking opportunity for a sales organizational and customer service experience in a positive team-oriented environment, focusing on learning and improving new skills as a productive team member.

EDUCATION
Grossmont College, El Cajon, CA ???????? August 2013-Present
• Business Administration, emphasis in Accounting
Western Medical Training Center ?????????? 2017
• CNA Certified
• RNA Certified
• CPR Certified

RELEVENT SKILLS
• Multitasking
• Organization
• Team oriented
• Attention to detail
• Cash handling
• Communication
• Problem solving
• Customer service
• Leadership
• Microsoft Office
• Data entry skills
• Bilingual
EXPERIENCES
Ears Nose Throat (ENT) Grossmont Hospital???????? 2017 - Present
• Referral Coordinator/Surgery Scheduler
o Getting referrals/referring patients out to different specialists
o Scheduling surgeries
o Making sure everything is done in a timely manner and organized
• Front desk receptionist
o Answering phone calls, scheduling patients, and making patient charts
Experts Choice Sprint Preferred Retailer ???????? 2014 – 2017
• Customer management
o Answer question about products, services, billing, and other policies
o Set up and deactivate cellphone accounts
o Troubleshoot merchandise
o Sell products
• Cash handling
o Balance the cash drawer at check in and check out
o Transfer cash deposits to bank
• Inventory
o Managed inventory count for each product at the beginning of the day
Payless Shoe Source???????????? 2014
• Well versed in operating cash registers
• Managing money and making sure cash drawer is balanced before closing
• Responsible for stocking new merchandise
• Assisted costumers in finding what they were looking for
• Assured the sales aisles were clear of items left behind from customers
Volunteer Work??????????? 2011 – 2014
Chaldean Catholic Church School
• Taught elementary kids about the church rituals, prayers, and how to write in Aramaic
• Front office receptionist
o Answer phone calls and emails
o Make appointments with parents and assisting them with there needs