Accounting clerk
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Accounting clerk

Linda Kay Vreeland
Current Address:
9611 Morwin Street, Apt 11
Norfolk, Virginia 23503
Cell phone:------------
Email Address: ------------

Professional Summary:

I am a goal oriented self-starter with great attention to detail. I have the ability to assess high risk situations. I work great under pressure with the ability to multitask to get the job accomplished. I possess an excellent work ethic, and have over 10 years of customer service experience. I have worked in positions where I have handled payments of cash, check and credit cards both in person and over the phone. I am very resourceful and able to adapt to any situation. My work in the Military helped me to become a strong team player, with great interpersonal skills, which has helped me to become a dedicated worker within all of my other jobs. I am always punctual and very analytical allowing me to complete tasks on time and to make sure there are no mistakes within my work.

Skills:

� Microsoft Word Proficiency
� Injury Prevention
� Computer Proficient
� Customer Service Professional
� Conflict Resolution
� Powerful Negotiator
� Strong Verbal Communication
� Self-Motivated
� Process Implementation
� Energetic Personality
� Extremely Organized
� Mathematical aptitude
� QuickBooks

Work history:
Fabric Hut Inc. - Sewing 101, Sewing 201, and Crochet 101 Instructor and Fabric Specialist
Norfolk, VA
Aug 2015 �Apr 2020
� Instructing beginning sewing students in Sewing 101
� Instructing sewing students in advanced Sewing 201
� Instructing beginning crochet students in Crochet 101
� Responded to various customer inquiries, including but not limited to, questions about materials
� For different projects, sewing, sewing machines, and crafts
� Operating cash register, computer (data enter, printing reports, etc.) and handling of cash
� Two years of knowledge and experience with QuickBooks Point of Sale Desktop 12.00
� All other duties as

Merchant�s Tire and Auto - Customer Service Associate
Virginia Beach, VA
Jun 2014 - Mar 2015
� Responded to various customer inquiries, including but not limited to, questions about tires,
� Vehicle repairs and state inspections.
� Created estimates and work orders for customers
� Cashed out customers with final bill using credit cards and cash
� Kept work area and customer waiting area clean
� Notified supervisor of supply reorder
� All other duties as assigned

Hobby Lobby Inc. - Customer Service Associate
Gulfport, MS
Jan 2012 - Apr 2012
� Cut materials and answered a variety of inquiries about various crafts in a courteous and professional manner
� Ordered merchandise when it reached low limits
� Restocked new inventory
� Recovered truck merchandise and cleaned up work areas
� All other duties as assigned

Hancock Fabrics Inc. � Customer Service Associate
Biloxi, MS
Nov 2009 - Jan 2012
� Responded to various customer inquiries, including but not limited to, questions about materials
� for different projects, sewing, sewing machines, and crafts
� Cutting materials to customer specifications
� Stocked new merchandise on sales floor
� Operated the cash register and handled cash
� Operated a handheld computerized scanner and handheld pricing tool

Corinthian Colleges Inc. - Spherion Staffing - Administrative Assistant
Gulfport, MS
Sep 2010 - July 2011
� Organized files, developed spreadsheets, faxed reports and scanned documents.
� Managed daily office operations and maintenance of equipment.
� Created and maintained spreadsheets using advanced Excel functions and calculations to
� Develop reports and lists. Received and distributed faxes and mail in a timely manner.
� Created weekly and monthly reports and presentations.
� Organized files, developed spreadsheets, and scanned documents.
� Facilitated working relationships with co-tenants and building management. Made copies, and handled all incoming and outgoing correspondence.

Caroline County Treasurer�s Office - Customer Service Agent/Cashier
Bowling Green, VA
Mar 2007 - Oct 2009
� Courteous and professional response to customer questions/complaints and billing inquiries
� Accurate reconciliation of tax customer accounts and cash drawer
� Payment processing, balancing daily transactions, and maintaining payment records
� Handling telephone inquiries for real estate, personal property, decals, and other issues.
� Working with DMV customer processing renewals, titles, license plate and tags, and information
� requests following proper procedure
� Good communications and organizational skills and experience in drafting correspondence
� Ability to exercise sound independent judgment in a variety of situations
� Provided information to co-workers, citizens, and other county departments

Rite Aid Drug Store - Cashier/Manager Trainee
Bowling Green, VA
Nov 2006 - Mar 2007
� Friendly and courteous customer service
� Maintained cleanliness and neatness of counter areas and store aisles
� Accurate handling of cash during sales transactions and cash drawer reconciliation
� Received, counted, and inspected incoming merchandise deliveries
� Correct procedure maintained in stocking inventory
� Set up displays for new merchandise

Child Development Association - Payment Analyst I
Chula Vista, CA
Jan 2003 - May 2003
� Accurately processing attendance sheet data
� Attention to detail of entered data from attendance sheets
� Verifying information submitted matched the report accurately
� Proficiency with Microsoft Word for report printing, NOHO program, Data entry of attendance sheets

Holley Brothers Construction - Accounting Clerk (A/P, A/R), Secretary, Receptionist
Gallipolis, OH
Mar 1999 - Feb 2001
� Increased office productivity by organizing and prioritizing work
� Accurate data entry of vendor invoices and printing of financial reports
� Implemented training for new employees � speeding profitability
� Accurate reconciliation of vendor accounts
� Ordering of office supplies as needed
� Resolving and answering vendor inquires and issues of accounts
� Friendly and courteous service to vendors and clients
� Proficiency with Microsoft applications: Word, Excel, Data Base, Spreadsheet, Access, Outlook,
� NOHO, AS400, and Master Builders accounting software

University of Rio Grande - Receiving Clerk, Maintenance/Grounds Department
Gallipolis, OH
Jun 1986 to Mar 1992
� Accurately processing purchase requisitions for all materials/repair-parts
� Maintained procurement files, typed reports and correspondence
� Versatile and adaptable to many different jobs assigned on campus
� All other duties as assigned

United States Navy - Storekeeper, Supply/Management
Norfolk, VA
Nov 1981 to Jan 1986
� Financial and inventory management of supplies
� Prepared, controlled, and verified information contained in documents
� Performed extensive research for repair parts and other products
� Received, inspected, and counted incoming supply deliveries
� Prepared receiving reports for command
� Proper procedure maintained in ordering and issuing of supplies
� Security of storage areas and supplies maintained
� All other duties as assigned

Base Tour Guide
� Welcomed the public entering the establishment
� Heard and resolved complaints from the public using diplomacy at all times
� Answered the phone, screened and forwarded calls, provided information
� Took messages and scheduled appointments
� Gave tours of the Norfolk Naval Station to public groups and private groups



Education:

Liberty University Online � Estimated Graduation - 2019
Lynchburg, VA
Bachelors of Science: Advanced Accounting

Mississippi Gulf Coast Community College- 2013
Associate of Applied Science: Accounting
Gulfport, MS
Vice President�s List 2012 Fall Semester
Emphasis in Business Administration
Emphasis in Accounting
Office Administration coursework

University of Rio Grande - 1999
Associate of Arts: Microcomputer Applications in Business
Rio Grande, OH
Dean's List 1998-1999 Fall Quarter
Honorable Mention 1998-1999 Winter Quarter



University of Rio Grande - 1997
Associate of Arts: Business
Rio Grande, OH
Alumni Association Scholarship Award 1996
Emphasis in Business Management
Coursework in Business Administration, Communications and Accounting
Coursework in Marketing and Advertising



References:
Available upon request