Accounting and Customer Service
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Location: Little Rock, AR, USA
University: Walden University
Major: Accounting

Accounting and Customer Service

Shaonia Manson
11401 Mesa Dr, Apt C226 Little Rock, Arkansas 72211
xxx-xxx-xxxx xxx-xxx-xxxx

Reliable, ambitious customer service representative eager to acquire knowledge of the credit and loan department’s daily duties. Studied accounting, have management experience, great multitasker and proficient in Microsoft office.

Credit Analyst – August 2018 – present

First Security Bank, Little Rock, AR 72210

Underwrite loans, asses loan applicant’s credit worthiness
Evaluate & Inspect vacant land, homes, & commercial buildings
Scan and Track financial statements
Accounting, Organization, Microsoft Excel,

Teller/CSR, June 2015 – August 2018

First Security Bank, Little Rock, AR 72210

Provide excellent customer service
Open new accounts, perform maintenance
Cash management
Inform customers of bank’s services

Associate Manager, September 2012 – August 2018
Sonic Drive-In, Little Rock, AR
Lead shifts
Train and direct crew members
Handle bank deposits, Operate headset, carhop
Key holder

Peer Mentor, August 2013 – May 2014
Philander Smith College, Little Rock, AR
Serve as a role model, leader, and confidant
Contact mentees on a weekly basis
Plan study sessions, social gatherings, attend monthly meetings
Assist the Freshmen Advising & FYE Coordinator with all freshmen programming.

Walden Univesity
Masters of Science in Accountancy

Philander Smith College - Little Rock, Arkansas, USA
Bachelor of Business Administration, Emphasis in Accounting

Accounting, customer service, outgoing,