Accounting and Customer Service
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Location: Little Rock, AR, USA
School: Walden University
Major: Accounting

Accounting and Customer Service

Shaonia Manson
11401 Mesa Dr, Apt C226 Little Rock, Arkansas 72211
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Reliable, ambitious customer service representative eager to acquire knowledge of the credit and loan department’s daily duties. Studied accounting, have management experience, great multitasker and proficient in Microsoft office.



Credit Analyst – August 2018 – present

First Security Bank, Little Rock, AR 72210

Underwrite loans, asses loan applicant’s credit worthiness
Evaluate & Inspect vacant land, homes, & commercial buildings
Scan and Track financial statements
Accounting, Organization, Microsoft Excel,

Teller/CSR, June 2015 – August 2018

First Security Bank, Little Rock, AR 72210

Provide excellent customer service
Open new accounts, perform maintenance
Cash management
Inform customers of bank’s services

Associate Manager, September 2012 – August 2018
Sonic Drive-In, Little Rock, AR
Lead shifts
Train and direct crew members
Handle bank deposits, Operate headset, carhop
Key holder

Peer Mentor, August 2013 – May 2014
Philander Smith College, Little Rock, AR
Serve as a role model, leader, and confidant
Contact mentees on a weekly basis
Plan study sessions, social gatherings, attend monthly meetings
Assist the Freshmen Advising & FYE Coordinator with all freshmen programming.

Walden Univesity
Masters of Science in Accountancy

Philander Smith College - Little Rock, Arkansas, USA
Bachelor of Business Administration, Emphasis in Accounting

Accounting, customer service, outgoing,