Guest Service
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Nothing Bundt Cakes
Birmingham, AL, USA
Job Posted:
30+ days ago

Guest Service

Nothing Bundt Cakes in the Birmingham and Hoover area is looking for friendly and energetic people to join our team! We are looking to hire Guest Service Representatives to work in both our Birmingham and Hoover Bakerie and to help with events!

Position Summary:

To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, cleaning, and some clerical duties.

Responsibilities may include but are not limited to:

Introduce walk-in guests to our bakery and our products with a guest tour
Assist guests with walk-in orders while using creative solutions
Suggest balloon sales, show porcelain items, and up-sell with candles and cards
Assist phone guests by placing incoming orders
Give cake presentations while performing quality control tests
Operate & balance (POS) point of sale with accuracy and efficiency
Gather guests email addresses
Keep samples available during all hours of operation
Maintaining a strong knowledge of NBC's products, prices, and promotions
Keep the retail area clean, swept, neatly merchandised,
Dust all retail surfaces twice per week, including all countertops, and POS stations
Duties assigned by the crafting department such as fluffing bows and making design pieces.

This position is not the right fit if you do not enjoy working with people.

This is a very interactive position (it is not just ringing up guests).

Candidates must also be available to work on weekends.


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Send Cover Letter including the days & times you are available. Important: include why you feel you would be a good fit for our company!
Job Type: Part-time

Pay: $9.00 - $9.50 per hour