Customer Service
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Edible Arrengements
Kirkland, WA, USA
Job Posted:
30+ days ago

Customer Service

Customer Service/Production (Kirkland, Bellevue)

We are currently seeking a Fruit Expert (Customer Service/Prodution) to help run our growing business for our stores in Kirkland and Bellevue.
At present, we have three stores-Bellevue, Kirkland & Seattle.

Job activities in brief: (detailed description to be given on joining and training):

You should be able to be by your self in store (other than busy holiday times). Support from other stores and from Manager is always available on phone and in person if required. Should be available for training in Bellevue.

Opening/Closing: Counting cash, importing orders, cleaning and preparing store front, arranging, replenishing front display product display case, smoothie bar,

Customer Service: Taking orders on phone or in person, needs to be fully conversant with our proprietary software (training will be given), resolving customer complaints or escalating to the manager.

Production: Preparation of fruit, chocolate dipping of fruits and making arrangements, cleaning the store; preparing smoothies; washing and cleaning towels,

Management: Taking daily and weekly inventory, Co-ordination with EA corporate and store support team from franchisor and fulfilling the requirements, typically required in any franchise business, local store marketing and sampling. Except holidays (when it is very busy), you will be running the store by your self. You will always have manager and other help from other stores.

Other: If you have a car and can deliver a few arrangements in your car, it will help you save on gas and make some extra money. If you know minor maintenance of store like basing plumbing, electrical work, it will be a plus.
It is a HOLIDAY business. So the candidate must be prepared to work for long hours for week of three major holidays namely Christmas, Valentine's Day, Mother's Day and other small holidays. No leave can be granted in these periods.

Training: Full training will be given at other store as well as in person at this store. Full training also available on videos. And there is always a manager available on phone for any question.

Our delicious fruit bouquets are the future of specially delivered gifts and dynamic centerpieces. Please visit our web site xxx-xxx-xxxx to know more about our products.

This business is not a restaurant, but is food service oriented.

Customer Service, Production, Kirkland, Bellevue