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Miracle Hill Nursing and Rehabilitation Center, Inc.
Tallahassee, FL, USA
Job Posted:
30+ days ago


General Purpose:

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Hours: M-F 4p - 8:30p; Every 1st, 3rd, and 5th Weekend when applicable - 8a - 5p

Main Job Tasks, Duties and Responsibilities:

answer telephone, screen and direct calls
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensure knowledge of staff movements in and out of organization
monitor visitor access and maintain security awareness
provide general administrative and clerical support
prepare correspondence and documents
receive and sort mail and deliveries
schedule appointments
maintain appointment diary either manually or electronically
organize conference and meeting room bookings
co-ordinate meetings and organize catering
monitor and maintain office equipment
control inventory relevant to reception area
tidy and maintain the reception area
Education and Experience:

high school diploma generally required

knowledge of administrative and clerical procedures

knowledge of computers and relevant software applications

knowledge of customer service principles and practices

keyboard skills

ability to work a switchboard

Key Competencies:

verbal and written communication skills

professional personal presentation

customer service orientation

information management

organizing and planning

attention to detail



stress tolerance