Patient Care Coordinator
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Valley Radiology
Poway, CA, USA
Job Posted:
30+ days ago

Patient Care Coordinator

Medical Patient Care Coordinator - Poway/Escondido - Full-time -Various shifts between 6:45am-8pm (M-F)


•Prefer 2 YEARS EXPERIENCE in a Front/Back Medical Office (ex. Medical Assistant, Patient Care Coordinator, Medical Procedure scheduling) and/Or Radiology Experience a Plus!
•Prefer 2 YEARS EXPERIENCE in scheduling patients for medical procedures handling call center type traffic.
•Significant understanding of HMO/PPO/Commercial Insurance, Authorizations, Eligibility, Billing, Denial Management with Medical Experience HIGHLY Preferred.
•Position will be based out at Carlsbad.
•This position REQUIRES you to have OPEN availability including: Days, Evenings, Weekday and Weekend shifts, as needed.
•Bilingual Preferred: Fluent in English and Spanish.
•Looking for a Medical Patient Care Coordinator with a Positive attitude and exceptional customer service skills. MUST be friendly and pleasant while working.

Required duties may include: checking in patients in a polite manner, entering patient data accurately, verifying photo ID for all exams, answering multiple phone lines promptly, insurance authorizations & eligibility, denial management, scanning documents, scheduling patients for radiology procedures (MRI, PET/CT, CT, Mammo, Ultrasound, Biopsys, IR procedures, etc) and other tasks as assigned. Working knowledge of radiology exams, scheduling protocols and insurance approval is desired. MUST be confident using computers and knowledge of EMR is desired.

Responsible worker with the ability to work proactively in a fast pace environment with little to no supervision and who knows when to appropriately alert supervisor with urgent matters. Works as a team player in a high volume environment. Contributes to our team efforts checking in approximately 50 patients per day with extreme accuracy while maintaining professionalism and friendliness with patients and co-workers. Ability to provide clerical support in day to day operations. Maintains a variety of records and files. Accurately responds to requests and inquiries from employees, patients and physicians. MUST have the ability to multi-task and prioritize work flow in a fast pace environment while effectively communicating with patients and co-workers. Full position details within.

We are looking for a Dependable, honest person that can contribute great efforts to the team. Multitasking skills under pressure is a MUST!


APPLY FOR THIS POSITION BY RESPONDING TO THIS POST WITH YOUR RESUME: Please indicate the YEARS of the above experience on your resume. Only qualified applicants will be considered.

We are an Equal Opportunity Employer.

medical office, radiology, imaging, patient, customer service, insurance