HIV Health Coach
Position Summary: The Health Coach, under the direction of the Chief Medical Officer, is responsible for overall health communication activity, and teaching people about behaviors that promote wellness at Bee Busy Wellness Center. The Health Coach is also responsible for the learning experiences that provide individuals served by BBWC the opportunity to make appropriate health decisions. The Health Coach will use appropriate strategies, and methods to facilitate health promotion and disease prevention. The Health Coach must have thorough understanding of the diverse populations served by BBWC.
Significant Duties and Functions
• Mentors and provides medication adherence coaching for BBWC patients to assist the client in pursuing his/her individual health and wellness journey.
• Provides individualized health coaching to patients in obtaining their health objectives in collaboration with patient and Primary Care Provider (PCP).
• Teaches patients and their support systems about managing their mental and physical health.
• Supports patients in learning how to make good choices for themselves.
• Works with the providers to ensure the treatment plans are attainable for the patients and assists in adapting specific objectives to achieve the desired health related outcomes.
• Works with the patient to address social determinants of health (SDoH).
• Co-facilitates groups/classes to support improved health outcomes for BBWC patients.
• Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare regimen and treatment plans.
• Completes all tracking and reporting requirements for outcomes and evaluation
• Maintains appropriate professional standards and provides appropriate follow-up for consumers.
• Implements and manages health education strategies and interventions.
• Communicates and advocates effectively through health literacy for health education and healthy outcomes.
• Translates scientific language and concepts into clear, simple and understandable information for patients to maximize the potential for them to take reasonable action.
• Assesses patients’ needs for health education, including change readiness.
• Helps develop, identify, implement and improve patient education material and other tools that encourage healthy decisions.
• Conducts health education with patients and their families.
• Assists with the development, monitoring and assessing of health communication interventions and policies.
• Serves as a health education resource for clinical, dental, behavioral health and other BBWC services.
• Assists with training Community Health Workers for core competency and health area specific content.
• Works collaboratively with BBWC staff to ensure coordinated Center activities.
• Travels to patient locations as assigned.
• Recognizes and considers age-specific needs of patients.
• Actively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds.
• Participates in team meetings
• Attends mandated trainings and conferences
• Follows infection disease control Policies and Procedures
• Maintains client confidentiality and adherence to HIPAA requirements at all times
• All other duties as required under the direction of Chief Medical Officer and other clinicians where applicable.
1. High school diploma or equivalent.
2. Training in HIV education
1. Community Health Worker (preferred not required)
2. Risk Reduction Specialist (preferred not required)
3. Maintain BLS certification
Minimum two years’ experience and/or training; or equivalent combination of education and experience.
1. Excellent organizational and interpersonal communication skills.
2. Demonstrated ability to manage multiple priorities.
3. Ability to read, analyze and interpret general health information.
4. Ability to develop excellent documentation in patient charts.
5. Ability to effectively present information and respond to questions from groups of managers, clients, customers and PCPs.
1. Must convey a professional demeanor.
2. Must be able to act calmly and effectively in a busy or stressful situation.
3. Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
4. Must be able to establish and maintain effective working relationships with managers and peers.
The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Health Coach, HIV