Customer Experience Manager
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The Scion Group
Tempe, AZ, USA
Job Posted:
30+ days ago

Customer Experience Manager

Cottages of Tempe, a unique off-campus student housing complex owned by The Scion Group, seeks a Sales Manager to join our team in Tempe, AZ located near Arizona State University. The Scion Group is a privately-owned leader in on & off campus student-housing. We have participated in the acquisition of over 70,000 beds, representing over $5.0 billion of project value. If you are looking to join a company that provides a collegiate atmosphere and opportunities for career advancement, look no further than The Scion Group!

We are looking for talented individuals who are passionate about developing and implementing strategies to attract and retain the largest number of qualified residents. The Sales Manager will also be responsible for evaluating leasing problems and developing strategies to develop solutions to vacancies, develop and maintain advertising and marketing strategies, and maintaining a positive representation and business relations in the business community. The Sales Manager will be eligible for commissions, and student housing experience is a huge plus.

Responsibilities include:

Develops and maintains relationships with students, parents, various University offices and organizations
Identifies the appropriate media for distribution of promotional advertising, and acts as liaison with respective media representatives
Generates daily and weekly traffic reports and other administrative reports as requested
Ensures the staff is familiar with relevant housing application and assignment procedures and the features of the community, and that they are assigned to assure sufficient office coverage
Plans and attends promotional events for property both on site and on campus throughout the course of the year
Represents and promotes assigned properties at various school-sponsored events

Bachelor’s degree with a minimum of two years of sales and/or property Management post-baccalaureate experience, or an equivalent combination of education and experience
A sensitivity to and understanding of multicultural issues and support of a diverse working and living environment
Outstanding interpersonal, written and oral communication skills
Significant time management and organizational skills

As an Equal Employment Opportunity (EEO) employer, The Scion Group LLC provides job opportunities to qualified individuals without regard to race, color, ethnicity, religion, gender, sexual orientation, national origin, age, marital status, physical or mental disability, familial or military status, in accordance with applicable federal, state and local EEO laws. All candidates for employment must successfully complete pre-employment drug testing and background verification before employment is finalized.

marketing, sales, real estate, customer service