Apple-Certified Mac Technician/Genius, Apple, Inc. — June 2016-Present
Troubleshoot and solve customer issues at the Genius Bar, from software support to hardware repair. Teach group workshops and personal training sessions, from basic set up to professional applications and Swift coding. Manage daily appointment times and repair deadlines efficiently. Maintain customer focus and composure in a fast-paced environment.
SYFY Creative Marketing/Digital Production Intern, NBCUniversal — Sept 2016-Dec 2016
Responsible for short form content and syndication schedules. Ingest, encode, and publish video to Anvato distribution platform and CMS. Edit sneak peeks and other promos, pull selects, assemble string-outs. Gather images, SFX, music, and other digital assets. Create titles, logo bugs, and thumbnails. Offload SD/CF cards and hard drives to the SAN. Organize media with correct metadata. Prepare equipment packages for field and studio teams. Assist with production process, from ideation to shoot, mainly with utilizing Facebook Live and New York Comic Con.
Marketing Communications/Events Intern, McCann Worldgroup — Mar 2016-Jul 2016
Research, draft, and publish stories to public and internal websites and social media. Design presentations, weekly newsletters, and templates. Data entry for archiving agency history. Support event planning of Cannes Lions party: 500+ guest list, executive itineraries, hotel reservations.
Saturday Night Live Post Production Intern, NBCUniversal — Sept 2015-Dec 2015
Record show rehearsals in the control room, transcode and upload videos to the SAN and NBC’s proprietary FineCut platform. Fulfill physical and digital media requests from cast, crew, and weekly guests (burn DVDs, isolate audio, print rundowns, troubleshoot servers, etc.) Ensure quality control for video, audio, and graphics, log footage, and maintain file management system.
Video Production Intern, Complex Media — May 2015-Sept 2015
Set up and break down studio lighting and sets for interviews, news reports, and talk shows. Operate camera and sound for field productions, shoot b-roll and screen tests. Scout locations, purchase/rent props, order/pick up catering, and other runs. Overall support to production coordinator with expense reports, budgets, petty cash, talent releases, call sheets, contracts, rundowns, cue sheets, licenses, filming notices, travel itineraries, research, transcription, etc.
Fashion Institute of Technology — A.A.S. Advertising and Marketing Communications
CUNY Hunter College — B.A. Film and Video Production, English Language and Literature
Adobe Premiere Pro, After Effects, Media Encoder, Photoshop, InDesign, Illustrator, Audition. Avid Media Composer. Final Cut Pro. Final Draft. Scenechronize. Canon 5D, C300, Sony F5. Microsoft Office. Google Suite. Concur. HTML/CSS. XML. JIRA.
production assistant, production coordinator, assistant editor