Adrienne Lao
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Location: Pomona, CA, USA
University: Cal Poly Pomona
Major: International Business and Marketing

Adrienne Lao

Southern California Funding, Pasadena, CA - Assistant to Loan Processor & Office Manager
FEB 2017 - CURRENT
Assisted Loan Processor/Office Manager in the creation and processing of loans
Ordered credit and verified employment of loan applicants
Created and input information for the basis of a new loan
American Golf Corporation, Arcadia, CA - Starter
SEP 2014 - CURRENT
Reconciled daily sales reports including gift cards, cash & credit cards
Analyzed data concerning sales and profitability in products
Responsible for doing bank deposits and making sure sales figures match deposits
Premio Incorporated, City of Industry, CA - Marketing Assistant
OCT 2017 - JAN 2018
Published weekly blog posts and email campaigns & completed SEO research
Created content for Facebook and Twitter, ran on ad sponsorship
Conducted A/B testing with marketing promotions and posts
Stella and Jamie, Los Angeles, CA - Fashion Sales Intern
DEC 2016 - FEB 2017
Updated the company’s website and launched it on a new platform
Helped Director of Sales organize website & managed inventory and tracked movement to warehouses
Selected and organized clothes for celebrity fittings
Daniel Rainn, Commerce, CA - E-Commerce Intern
MAY 2016 - JUL 2016
Researched and evaluated demographic areas where the company can reach sales opportunity
Chose candidates and compiled a casting folder after evaluation of modeling portfolios & aided in the creation and organization of Instagram posts
Managed and updated Pinterest boards & created and formatted budget plans
Aflac, Pasadena, CA - Regional Asset Manager
JAN 2016 - APR 2016
Managed a group of Business Development interns & pushed surveys that checked on quality of associate’s service
Overlooked 1000 accounts to make sure associates are properly servicing accounts
Analyzed accounts and identified opportunity accounts

EXTRACURRICULAR ACTIVITIES
Arcadia High School, Arcadia, CA - Golf Team
Organized team meetings & provided advice and motivation for younger team members
Team League Champions 4 years in a row & 3 CIF appearances
Key Club, Arcadia, CA - Fundraising Coordinator

Brainstormed fundraising ideas & organized fundraising events to raise money
Proceeds from fundraisers were donated to charitable organizations

AWARDS
California State Polytechnic University, Pomona, CA
Recipient of Dean’s List Letters

SKILLS
Proficient in Microsoft Office, POS System, Quickbooks, Access, AIMS database, Shopify, MailChimp, Trello, HARO, SEO research, and Encompass system


To Whom It May Concern:

I am a recent graduate from California State Polytechnic University, Pomona. I majored in International Business & Marketing and Public Relations and graduated in March of 2018.

I have had work and internship opportunities that have provided me with the skill sets necessary to excel at future job positions and grow as an individual. The different work experiences have given me knowledge and experience in many areas of business that I can use to contribute to my future work.

Working for a major insurance agency, Aflac, has given me experience and responsibility. Working at Aflac gave me my first experience with work leadership, I managed and delegated tasks to a group of four interns. At Aflac, I also learned how to identify opportunity accounts that have tremendous room for business and growth. I learned how to use databases and how to cross-check associate’s reported success in account servicing. Aflac taught me how to use and look for online tools that would connect me easily to customers.

Working in the fashion industry as a sales intern and then as an e-commerce intern has provided me with more knowledge of databases and systems used by smaller retailers. Working under a Styling Director has taught me how to relaunch and categorize products before transferring them onto a new operating selling platform. Working under an E-commerce Director has given me the experience and taught me how to craft social media campaigns specifically used to target specific consumers. Projects given to me in this role taught me how to profile and evaluate demographic areas that would be opportunities for growth of business.

Working at American Golf Corporation gave me my first work experience. It taught me to be more empathetic and responsible as I operated in a business with frequent and recurring customers. It improved my customer service skills as I was constantly finding myself dealing with difficult customers and people. Operating with money taught me responsibility and how to use management systems; for example, cross checking daily sales reports and delivering bank deposits. I learned about the daily cash flows of business and how to analyze sales.

Working at Premio Inc. as a content creator, gave me experience in online marketing practices. I learned how to utilize search engine optimization (SEO) research to help make my company easily accessible to the public. I also wrote specific content that helped get foot traction to my company’s website. It provided me with experience with doing sponsored ads on popular platforms like Facebook and Twitter.

Each work experience has shaped me into the hard working and persevering person I am today and has given me skill sets that are applicable and useful to any job or office setting. Thank you for your time and consideration.

Best,

Adrienne Lao

marketing, finance