Office Manager
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Office Manager

Coastal Family Wellness is currently hiring for an Office Manager to join our team and support our patients in our beautiful coast side location in the Rockaway Beach in Pacifica.

We are a compassionate, high-performing team that values authenticity, joy, and growth. We are seeking a like-minded, organized individual to support our patients and doctor through connection-based patient care. At the front desk, you’ll be the first point of contact and ensure that the office runs seamlessly and that patients feel welcomed and cared for.

You know you’ll be a good fit if you:
• LOVE, LOVE, LOVE working with Kids!!!
• Come from a customer-service background
• Have previous employment as a receptionist and/or in a chiropractic office
• Love working with people and positively impacting our patients lives
• Thrive in a busy setting, serving as the point of contact for the practice and its patients, supporting the chiropractors and maintaining relationships with patients
• Communicate clearly, effectively and with intention

Job Responsibilities Include:
• Assisting the Doctor with Day to Day tasks involved in running the business.
• Greeting guests and being the first point of contact for new and potential patients
• Guiding new patients through the space when they first arise and capturing relevant information
• Checking in and out patients, paying attention to next appt., balanced owed, etc.
• Scheduling and rescheduling patients
• Assessing ledgers + collecting payments from patients
• Answering the phone, checking voicemails, and responding to emails throughout the day
• Following all necessary steps throughout patient lifecycle to make sure we collect and store appropriate information including prepping relevant paperwork
• Establishing patient flow: guiding patients to and from tables, scheduling next appointment etc.
• Meeting 1x/weekly, once with the entire team (to discuss: vision, team commitments, upcoming events), and once with the office manager (to discuss: systems, problem-solving, and ongoing education)

A huge plus if you have:
• Working knowledge of Janeapp, Cash Practice, Insight Scan, Google Suite
• Training or experience working with children and families.

Hours + Pay:
Pay is hourly and based on experience. 20 – 30 hours
Starting at $18 - 22/hour with complimentary chiropractic care included. Performance check-in after 3 months with bonus potential as practice grows.