Host
Company:
The Social Cork Wine Bar
Location:
Fort Mill, SC, USA
Job Posted:
30+ days ago

Host

Welcome and escort Guests to their tables and provide menus immediately (tables permitting), answer phones, take reservations for large parties, and prioritize seating based on availability. Hostess/Host is also responsible for the following:
-Responsible for checking ID's of Guests to verify age requirements
-Responsible for engaging in friendly conversation with Guests
-Thank and invite Guests to return
-Ensure menus are clean and current
-Keep entrance way clean and clear of debris and tripping hazards
-Assist as needed with cleaning glasses
-Assist as needed with stocking bar with beer, wine, liquor and bar supplies (i.e. straws, napkins)
-Inspect all areas and assist as needed with cleaning tables, chairs, floor, and couch areas
-Work with Mgmt to remove any consumer displaying loud, obnoxious attitude or any visually intoxicated displays
-Communicate to Mgmt any equipment that is not in working order
-Participate in cleaning routines set by Mgmt
-Communicate to Mgmt observations made by Guests during their stay
-Be aware of activity in front of the exterior of the Wine Bar for misconduct and report to Mgmt potential problems
-Perform downtime tasks when there are no Guests to tend to
-Participate and be part of Quarterly and on-going training sessions and team meetings (as needed)
Job Qualifications:
-Must represent The Social Cork Wine Bar Mission, Vision and Values
-Must be at least 18 years of age
-Wine Knowledge is a plus
-Ability to work calmly and effectively under pressure, in a fast-paced environment
-Loves Guest service!
-Hard-working, team player
-Ability to work flexible shifts and schedules, inclusive of weekends and holidays
-Ability to communicate clearly and professionally
Skills:
-Excellent verbal and written communication
-Problem solving
-Active listening
-Adaptability
-Outgoing personality; excellent interpersonal skills
-Must be able to read, write and understand English
-Ability to perform basic math calculations, basic reading, listening and speaking skills
Physical Demands:
-Ability to stand and walk up to 6-8 hours/day
-Ability to lift and carry up to 40 pounds
-Ability to exert fast-paced mobility up to 6 hours in length
-Ability to work within the following conditions: wet floors, temperature extremes, and loud noise
-Ability to perform essential functions to The Social Cork Wine Bar standards