Customer Fulfillment Supervisor

We're seeking a motivated and detail-oriented Part-Time Customer Fulfillment Supervisor to join our dynamic team. This role is pivotal in ensuring operational excellence and superior customer service. You'll supervise a small team in the field, oversee material orders and pickups, engage in customer-facing conversations, and track jobs through our digital application.

 

Key Responsibilities:

- Supervise and coordinate the activities of two field employees, ensuring efficiency and high-quality work.

- Manage logistics related to material orders and pickups, optimizing for cost-effectiveness and timely project execution.

- Act as the primary contact for customers, handling inquiries, concerns, and feedback with professionalism and care.

- Utilize our digital app for job tracking, updating project statuses in real-time to ensure transparency and timely completion.

- Collaborate with the management team to continuously improve processes and customer satisfaction.

 

Qualifications:

- Proven experience in a supervisory role, ideally within landscaping, construction, or a related field.

- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.

- Excellent communication skills, both verbal and written, with experience in customer service.

- Comfortable using digital tools and applications for job tracking and communication.

- A passion for sustainability and creating eco-friendly outdoor spaces.

- Degree or certificate in horticulture, landscape design, permaculture, or related degree or certification.

 

What We Offer:

- The opportunity to be part of a pioneering company in regenerative landscape solutions.

- A supportive and dynamic work environment.

- Competitive compensation.

- Flexible scheduling to support work-life balance.

- The chance to make a significant impact on our communities and the environment.

 

About GreenBox Homes

GreenBox Homes is at the forefront of transforming suburban landscapes into regenerative, eco-friendly gardens and habitats. With a focus on sustainability and native pollinator gardens, we're replacing traditional lawns with vibrant ecosystems. Our mission is to guide nature's hand to create beautiful, sustainable outdoor spaces that benefit both our clients and the environment.

 

To apply, send your resume and cover letter to ------------.