ABOUT US: Ozner Family Chiropractic is proud to serve the Broward County community for the past 7 years. We are one of the largest family Chiropractic offices in Broward County. We have a reputation of providing exceptional customer service and patient care. Our patients truly feel like an extension of our family as some have been with us since day one!
THE POSITION: We are looking to expand our team as our practice continues to grow. Our ideal candidate is an individual who not only is self-motivated and loves to serve people with a compassionate heart but who is also detailed oriented, open-minded, eager to learn new information and passionate about health and community.
REQUIREMENTS:
Must enjoy working with others and confident working independently
Must be comfortable in a high volume office
Must be outgoing and willing to communicate in professional and proficient manner with people daily
Will be required to learn/comprehend and articulate information on Chiropractic
Must be proactive and solution oriented
Must have background in financial interactions and managing payments
Must have own transportation to and from work
Must have strong knowledge and comfort with computers and technology
Must be comfortable with an electronically run office
Spanish Speaking is a plus!
RESPONSIBILITIES:
Provide 5 star, professional and personal customer service when interacting with patients in person or over the telephone
Greet / check in & out patient, verify insurance information
Perform consultations & health assessments with new & existing patients (gather health history, goals, questions/concerns to better assist the doctor when he evaluates the patient)
Manage the doctor's schedule, assists practice members in scheduling appointments, determines availability and confirms appointments to make sure patients are on time
Collect and processes payments from patients, audits patient accounts to ensure everyone is in good financial standing
Assist the front desk by handling phone calls, making follow-up calls, emails, scanning, faxing and other administrative tasks
Keep the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day
Follow HIPAA laws regarding sharing of personal medical information
Employee Hours:
Monday: 8:00am - 1:00pm | 3:00pm - 7:00pm
Tuesday: 1:00pm - 7:00pm
Wednesday: 8:00am - 1:00pm | 3:00pm - 7:00pm
Thursday: 1:00pm - 7:00pm
Friday: CLOSED
*Please note: additional hours available based on administrative clinic tasks and requirements