Adminstrative Assistant
We are seeking an outgoing, detail-oriented, efficient person to join our amazing Therapy Team in providing virtual “front desk” support to our marriage and family therapy practice. The ideal candidate will be adept at prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us!
Our work environment includes:
On-the-job training
Flexible working hours
Growth opportunities
About us:
We are professional, innovative, collaborative and our goal is to provide the best relational psychotherapy in Colorado. We work with families, couples, and individuals. Some of our cases are court involved and may require interacting with attorneys. Our practice honors all identities, orientations, backgrounds, and relationship arrangements. We are committed to engaging in LGBTQ+ affirming, power, privilege and oppression aware, and sex positive therapy practices. Every relationship and individual will be supported as they discover their own road toward deeper understanding and connection..
Location: This is a Hybrid position. Most work will be done virtually with occasional meetings in person. Over the next year as our office grows, this position will require more in-person hours (9200 W. Cross Dr. Suite 509, Littleton, CO 80123).
Hours: Shifts will be variable (5-10 hours per week) to start, with the ability to increase up to 20 hours per week. You will need to check voicemail, emails, and texts morning, noon, and evening during the week. Most other hours will be flexible and can be completed during the week or weekend.
This role will report directly to the owner, Athena McCullough. You will he her right hand person in the business.
To succeed in this role:
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients. If you are interesting in one day going into private practice or owning your own group practice, this is an excellent opportunity to see how to build a group practice from the ground up.
Qualifications:
1-2 years of experience in Client Care and Customer Service (preferably in a medical/mental health office at the front desk)
Psychology and counseling undergraduate students and graduates are welcome!
Responsibilities:
Supporting Psychotherapists (LPC, LMFT, Social Workers) with client bookings, payments, administrating intake consent forms, etc.
Client support: welcoming clients to the practice, answering client calls and emails, processing payments.
Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered).
Maintenance of virtual clinical files in a Electronic Health Record platform
Social Media: Organizing and planning upcoming posts, creating posts in Canva, managing posting schedule, and monitoring comments and responding
Managing the owner's schedule and screening calls and emails.
Skills Attributes of our ideal candidate:
Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure
Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
Confidence to share ideas and constructive criticism to help us grow
Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
Tech savvy (we are mostly paper-less and everything is online)
An appetite for innovation and simplicity while being highly process oriented
Working autonomously comes easy to you but you also love collaborating with a talented team
Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
Knowledge of Simple Practice, Jane, and/or Acuity scheduling software is an asset.
Understanding of HIPAA requirements and an ability to maintain strict confidentiality of client information is required.
Application Process:
In addition to submitting a resume and cover letter:
Please complete the Big 5 personality test (------------/personality-test/) and share your results during the hiring process.
We thank all applicants for their interests. Only those under consideration will be contacted.
For more info on our practice, check out our website: ------------
Job Type: Part-time
$20.00 - $23.00 per hour
Schedule:
Choose your own hours
Monday to Friday
No nights
Weekend availability
Work Location: Hybrid remote in Littleton, CO 80123
We are seeking an outgoing, detail-oriented, efficient person to join our amazing Therapy Team in providing virtual “front desk” support to our marriage and family therapy practice. The ideal candidate will be adept at prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us!
Our work environment includes:
On-the-job training
Flexible working hours
Growth opportunities
About us:
We are professional, innovative, collaborative and our goal is to provide the best relational psychotherapy in Colorado. We work with families, couples, and individuals. Some of our cases are court involved and may require interacting with attorneys. Our practice honors all identities, orientations, backgrounds, and relationship arrangements. We are committed to engaging in LGBTQ+ affirming, power, privilege and oppression aware, and sex positive therapy practices. Every relationship and individual will be supported as they discover their own road toward deeper understanding and connection..
Location: This is a Hybrid position. Most work will be done virtually with occasional meetings in person. Over the next year as our office grows, this position will require more in-person hours (9200 W. Cross Dr. Suite 509, Littleton, CO 80123).
Hours: Shifts will be variable (5-10 hours per week) to start, with the ability to increase up to 20 hours per week. You will need to check voicemail, emails, and texts morning, noon, and evening during the week. Most other hours will be flexible and can be completed during the week or weekend.
This role will report directly to the owner, Athena McCullough. You will he her right hand person in the business.
To succeed in this role:
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients. If you are interesting in one day going into private practice or owning your own group practice, this is an excellent opportunity to see how to build a group practice from the ground up.
Qualifications:
1-2 years of experience in Client Care and Customer Service (preferably in a medical/mental health office at the front desk)
Psychology and counseling undergraduate students and graduates are welcome!
Responsibilities:
Supporting Psychotherapists (LPC, LMFT, Social Workers) with client bookings, payments, administrating intake consent forms, etc.
Client support: welcoming clients to the practice, answering client calls and emails, processing payments.
Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered).
Maintenance of virtual clinical files in a Electronic Health Record platform
Social Media: Organizing and planning upcoming posts, creating posts in Canva, managing posting schedule, and monitoring comments and responding
Managing the owner's schedule and screening calls and emails.
Skills Attributes of our ideal candidate:
Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure
Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
Confidence to share ideas and constructive criticism to help us grow
Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
Tech savvy (we are mostly paper-less and everything is online)
An appetite for innovation and simplicity while being highly process oriented
Working autonomously comes easy to you but you also love collaborating with a talented team
Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
Knowledge of Simple Practice, Jane, and/or Acuity scheduling software is an asset.
Understanding of HIPAA requirements and an ability to maintain strict confidentiality of client information is required.
Application Process:
In addition to submitting a resume and cover letter:
Please complete the Big 5 personality test (------------/personality-test/) and share your results during the hiring process.
We thank all applicants for their interests. Only those under consideration will be contacted.
For more info on our practice, check out our website: ------------
Job Type: Part-time
$20.00 - $23.00 per hour
Schedule:
Choose your own hours
Monday to Friday
No nights
Weekend availability
Work Location: Hybrid remote in Littleton, CO 80123