Customer Service Sales
Responsible for the sales of professional online recruiting services tailored exclusively to the sales and marketing industry.
Demonstrates technical selling skills and product knowledge in all areas listed above that allows Sales Associate to give effective presentations of various material handling product lines and customer service systems that are distributed by North Coast Lift Truck, Inc.
Develops annual business plan in conjunction with Sales Manager, which details activities to follow during the fiscal year, which will focus the Sales Associate on meeting or exceeding sales quota outlined in the Sales Objectives section of the North Coast Lift Truck Sales Manual.
Complete understanding of pricing and proposal models.
Demonstrates the ability to carry on a business conversation with business owners and decision makers.
Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors.
Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues.
Develops and adds to our database, qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking.
Assists in the implementation of company marketing plans as needed.
Creates and conducts effective proposal presentations and identify prospects business problems, the effects of the problems, and the North Coast Lift Truck solutions to their problems.
Responsible for sourcing and developing client relationships and referrals.
Demonstrates the ability to gather, submit detailed business information for underwriting, pricing, and presentation of solutions to identified prospects' business problems.
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of CRM and Microsoft Outlook to maintain accurate records to maximize territory potential.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Relationships and Roles:
Internal / External Cooperation
Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.
Demonstrate ability to interact and cooperate with all company employees.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Maintain professional internal and external relationships that meet company core values.
Proactively establish and maintain effective working team relationships with all support departments.
Field Sales experience preferred.
Strong understanding of customer and market dynamics and requirements.
Willingness to travel and work in a global team of professionals.
Proven ability to achieve sales quotas.
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Partial office environment, sitting, computer keyboarding, navigating through computer software systems for references and information, constant phone use, requiring listening and speaking ability, fast work pace.
Travel is expected to meet with both, internal and external, customers to assist sales staff on customer appointments as well as resolve any issues