Customer Service Representative
ConnectU Staffing Solutions
Houston, TX, USA
Job Posted:
30+ days ago

Customer Service Representative

We have been offered the opportunity to recruit for a short-term virtual contract. This is an inbound call project working with our client. You will be taking pledge drive calls for PBS, NPR, Wounded Warrior, St Jude, ASPCA, and various other non-profit organizations. You WILL NOT be soliciting pledges but instead taking incoming calls from people who have already decided to make a donation. Revenue:0.25 per talk minute base pay with bonuses that can take you up to $0.32 per talk minute (average earnings is $12-$18.00 per hour). It is simple to do, you are not in a VPN environment. Everything is scripted and pops up on your screen with a script you will say verbatim. As long as you stick to the script, you are golden! There are also Bonuses and Shift Insurance- this last drive most shifts were guaranteed $7.00 per shift. That is $14.00 per hour guaranteed; however, if you are on the phone talking (actual talk time) then it is much more $12-$15 per hour. Shifts are in 30-minute increments 24/7. You pick the slots you want to service!!
They offer a very short onboarding/certification process (7-10 days from start to finish). This drive starts the first week of August however, you can start taking calls the last week of July.
If you are in one of the States below you cannot participate in this project: Delaware, Massachusetts, Louisiana, W Virginia, Wyoming, Vermont and South Dakota.