Retail Shop Manager
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Taylor Jay Collection
Oakland, CA, USA
Job Posted:
30+ days ago

Retail Shop Manager

As our Assistant Shop Manager, your task is to support the management team in order to maximize the output of the store through the optimization of talent, operational execution, and delivery of a rewarding experience for customers and associates.

What You’ll Do:
Provide a great experience for our customers
Ensure customer experience expectations are consistently met
Become a subject matter expert in your role and model adherence to standard operating procedures
Understand and learn other aspects of store operations including logistics associate duties and responsibilities
Serve as Leader on Duty as scheduled
Other duties as assigned

What We Need:
1-year experience in a retail leadership role preferred but not required
Ability to communicate clearly with customers and associates in person and via e-mail and telephone
Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
Ensures staff is trained and knowledgeable in customer service, merchandise, and operations
Creates customer loyalty and creates relationships within the local community
Ensures all pricing, signage, and displays are correct at all times
Receives regular vendor deliveries and stock sales floor in a timely manner
Responsible for monitoring inventory stock levels

About Us:
Taylor Jay is the vision and pulse behind the company. A bay area native, Taylor jay has worked in the fashion industry for over 12 years. As a high school graduate and aspiring stylist, Taylor moved to Los Angeles where she studied fashion merchandising at the California school of fashion design. And it’s in sunny Los Angeles that Taylor opened her first boutique at the age of 23. When Taylor Jay designed her first collection of basics, there was nothing basic about them. Taylor Jay designs with every woman in mind, knowing a woman’s journey is by nature a multifaceted one. We design with the idea of elevated comfort, a concept of fashion that offers a higher level of comfort and reliability. Fashion that can effortlessly transform and adapt to every woman’s needs, challenges, style, and desires. The adaptability of our textiles and our generous sizing, combined with smart design features guarantee a favorable fit that can easily be adjusted to every body type for added style and comfort.