Team Member
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Team Member

State Farm Insurance- Richard Tay’s Office
Job qualifications - Team Member

* Interest in marketing products and services based on customer need
* Ability to make presentations to potential customers
* Excellent interpersonal, communication, problem solving, organizational skills
* People-oriented
* Detail-oriented
* Self-motivated
* Pride in getting work done accurately and timely
* Ability to work in a team environment
* Property and Casualty license (must be able to obtain)Life and Health license (preferred)
* Bilingual - Chinese and English or Spanish and English

Responsibilities
* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Work with the agent to establish and meet marketing goals.
* Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees