Medical Receptionist
Responsibilities:
Welcome and interact with patients warmly to create a positive first impression.
Utilize computer expertise to manage patient records, appointments, and treatments using an electronic medical records (EMR) system and Practice Management System.
Schedule consultations, procedures, and follow-up visits to ensure efficient patient flow and satisfaction.
Prioritize and perform multiple clerical and administrative tasks, managing time effectively.
Respond promptly to phone calls and emails, providing accurate information and addressing patient inquiries and concerns.
Collaborate with both in-office and out-of-office healthcare professionals to coordinate patient care and facilitate seamless integration between medical and aesthetic services.
Handle various administrative tasks, including accurate data entry, financial transactions, and insurance eligibility and verification.
Maintain a visually appealing and well-organized reception area to demonstrate a commitment to excellence.
Stay updated on the latest treatments and services offered at the medspa to provide informed information and upsell when appropriate.
Demonstrate empathy, compassion, and active listening skills to create a positive and supportive patient experience throughout their journey.
Maintain professionalism in all interactions with patients and colleagues, adhering to HIPAA regulations for both medspa and medical patients.
Responsibilities:
Welcome and interact with patients warmly to create a positive first impression.
Utilize computer expertise to manage patient records, appointments, and treatments using an electronic medical records (EMR) system and Practice Management System.
Schedule consultations, procedures, and follow-up visits to ensure efficient patient flow and satisfaction.
Prioritize and perform multiple clerical and administrative tasks, managing time effectively.
Respond promptly to phone calls and emails, providing accurate information and addressing patient inquiries and concerns.
Collaborate with both in-office and out-of-office healthcare professionals to coordinate patient care and facilitate seamless integration between medical and aesthetic services.
Handle various administrative tasks, including accurate data entry, financial transactions, and insurance eligibility and verification.
Maintain a visually appealing and well-organized reception area to demonstrate a commitment to excellence.
Stay updated on the latest treatments and services offered at the medspa to provide informed information and upsell when appropriate.
Demonstrate empathy, compassion, and active listening skills to create a positive and supportive patient experience throughout their journey.
Maintain professionalism in all interactions with patients and colleagues, adhering to HIPAA regulations for both medspa and medical patients.