Medical Assistant
Medical Assistant

You are the face of Marque Urgent Care and the person that gives the 5-star patient experience. We are looking for a magnificent multitasker who delivers extraordinary customer service while juggling competing priorities. Qualified applicants will maintain a problem-solving, positive, "can-do" attitude and continually look for ways to improve the 5-star patient experience.

Marque Urgent Care strives to be the best. Year after year we have been voted one of the best medical groups and places to work for by the Orange County Register. We foster a great family-oriented environment and love to reward our employees for their hard work and efforts. We have a token reward where employees can get prizes including gift cards and Disneyland tickets.; We have frequent free staff lunches and employee of the month where that team member will get a gift card, shout out on social media, and an extra PTO day. We love nothing more than recognizing our team members for their hard work!

Job Duties Include:
- Initiate the 5-star patient experience by rooming patients, assisting physicians with examinations, procedures, and carrying out orders as directed
- Proactively and frequently communicate with patients and family members throughout their visit
- Educate patients on services offered at Marque Urgent Care
- Restocking exam room supplies, cleaning room areas, and instruments
- Ability and willingness to perform front desk duties if needed: answering phones, verifying insurance, checking-in patients, and inputting patient information into our EMR

Ideal Candidate Has:
- Outgoing personality, professional manner, and the ability to be calm under pressure
- Strong computer skills
- Great references that can attest to your customer service and bedside manner
- Current California MA license

Preferred:
- Bilingual
- Experience working in an urgent care

Our team members enjoy the following benefits:
- 401k and matching
- Personal time off (PTO)
- Health Insurance
- Dental and vision insurance

Our expectations of all our team members:
- Open availability
- Ability to work mornings, nights, and weekends
- Possibly cover shifts at our other Orange County clinics
- Interact with everyone with the highest levels of respect
- Continually ask, “What else can I do?”
- Strive to be above average and expect the same from other team members
- Foster a “what’s best for the group” mentality
- Be a solution creator instead of a problem generator