Landscape Accounts Manager
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Company:
Einstein’s Solutions Inc
Location:
Fitchburg, MA, USA
Job Posted:
30+ days ago

Landscape Accounts Manager

Landscape Account Manager

The Landscape Maintenance Account Manager serves as the primary contact for their assigned customers, providing direct and indirect supervision for assigned crews.

Key Functions:

· Serve as our clients’ primary contact to ensure customer satisfaction and outstanding quality of work.

· Conduct client meetings and site walk-throughs, upselling present opportunities for enhancements and ensure landscape maintenance operations meet quality and safety standards.

· Oversee a portfolio of maintenance accounts.

· Direct activities on the job site including, but not limited to coordinating workflow, hands on work, and operating a variety of equipment.

· Work closely with all field employees to train and grow them individually and as a team.

· Oversee and direct 3-5 crews, for a total of approximately 12-15 team members.

· Monitor the schedule for efficiencies and deficiencies.

· Execute Spring and Fall cleanups.

· Pruning.

· Recruit, develop and retain strong crew leaders/members with a heavy emphasis on seasonal staffing.

· Provide effective leadership to properly motivate employees and promote a strong company culture.

· Consistently deliver excellent customer service and conflict resolution.

· Ensure that accurate daily crew schedules are maintained.

· Meet short and long-term sales goals through out-of-contract enhancement opportunities.

· Assist in training, managing, and motivating maintenance crew teams.

· Assist management with managing labor hours and quality work.

· Work to address and resolve client issues by evaluating concerns and developing solutions.

Requirements:

· 3-5 years of landscape maintenance account management experience and the ability to deliver on-point customer solutions.

· 3 years’ experience managing crews preferred.

· Prior experience in the landscape industry and local market is preferred.

· Strong plant identification and turf knowledge,

· Experienced use in Microsoft Office and the ability to learn industry programs quickly.

· Valid driver’s license.

· Valid hydraulic license.

· Valid DOT medical card

· Ability to work flexible hours during snow season.

· Highly motivated, self-driven individual who is detail oriented.

· Excellent verbal and written communication skills.

· Time management skills.

· Ability to prioritize and multitask.

· Clean and professional appearance.

· Punctual and dependable.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Schedule:

Holidays
Monday to Friday
On call
Weekends
Experience:

Landscape Account Management: 3 years (Preferred)
License/Certification:

Driver's License (Required)
Work Location:

One location
Paid Training:

Yes
Management:

Ops Manager
Company's website:

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Benefit Conditions:

Only full-time employees eligible
Work Remotely:

No
COVID-19 Precaution(s):

Personal protective equipment provided or required
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place