Field Service Technician

Field Service Technician (Charleston)

EuroTechs Appliance Repair, LLC

compensation: fixed income plus commission depending on involvement and booking
employment type: full-time
job title: Field Service Technician
 

We are looking for a motivated, qualified and customer-oriented Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

provide service and customer support during field visits
tie workflow to schedule
manage all on site repair, maintenance and test tasks
diagnose errors or technical problems and determine proper solutions
produce timely and detailed service reports
follow al company’s field procedures and protocols
build positive relationships with customers

Requirements:

proven field service experience
ability to troubleshoot, test repair and service technical equipment
English literacy
familiarity with mobile tools and applications
technical degree or certification
willing to do trainings to improve knowledge and skills
current valid driver’s license and clean driving record


Benefit:

- two weeks paid time off