Case Manager
The Bethlehem Inn is searching for an NDMVA member to serve as a Case Manager and Program Support. The member will work side by side with agency staff ensuring successful service delivery. This involves reviewing the communication log at the beginning of each shift for changes and updates for both adults and family residents and making daily entries in the communication log of any pertinent resident information. The member will also have the opportunity to conduct case management by: assisting residents in educating them on available resources and social support, completing intakes and informal assessments, coach residents in life skills such as goal setting and creating an action plan, revisiting that action plan on a regular basis, scheduling follow up appointments in order to measure progress, record assessment information and update appropriate staff personnel. The member will also have the opportunity to focus on aspects of the organization that are of particular interest and customize the position to utilize skills and interests to make the service term meaningful and fulfilling. This is a 35 � 40 hours/week position and the Program Managers (Families First Program and Next Steps Program) would directly supervise and support the member throughout the year. Founded in 1999, the Bethlehem Inn is a community supported emergency shelter committed to providing a safe, secure and accountable environment for residents to meet basic needs and connect to community resources. Our goal is to support single adults and families in making life-affirming choices and measurable progress towards self-sufficiency. The Bethlehem Inn provides emergency access to shelter and food in a safe, secure environment.
The primary responsibility for any staff support person is the safety and security of the facility, staff, residents and volunteers while providing emergency shelter and food. This requires the flexibility of all support staff members to adjust to and respond accordingly to immediate issues of concern whether identified by another staff member, resident or outside representative. Teamwork and open communication between staff and staff support personnel is essential in the success of the Bethlehem Inn and the safety and security of its residents, staff and volunteers.
The Bethlehem Inn is searching for an NDMVA member to serve as a Case Manager and Program Support. The member will work side by side with agency staff ensuring successful service delivery. This involves reviewing the communication log at the beginning of each shift for changes and updates for both adults and family residents and making daily entries in the communication log of any pertinent resident information. The member will also have the opportunity to conduct case management by: assisting residents in educating them on available resources and social support, completing intakes and informal assessments, coach residents in life skills such as goal setting and creating an action plan, revisiting that action plan on a regular basis, scheduling follow up appointments in order to measure progress, record assessment information and update appropriate staff personnel. The member will also have the opportunity to focus on aspects of the organization that are of particular interest and customize the position to utilize skills and interests to make the service term meaningful and fulfilling. This is a 35 � 40 hours/week position and the Program Managers (Families First Program and Next Steps Program) would directly supervise and support the member throughout the year. Founded in 1999, the Bethlehem Inn is a community supported emergency shelter committed to providing a safe, secure and accountable environment for residents to meet basic needs and connect to community resources. Our goal is to support single adults and families in making life-affirming choices and measurable progress towards self-sufficiency. The Bethlehem Inn provides emergency access to shelter and food in a safe, secure environment.
The primary responsibility for any staff support person is the safety and security of the facility, staff, residents and volunteers while providing emergency shelter and food. This requires the flexibility of all support staff members to adjust to and respond accordingly to immediate issues of concern whether identified by another staff member, resident or outside representative. Teamwork and open communication between staff and staff support personnel is essential in the success of the Bethlehem Inn and the safety and security of its residents, staff and volunteers.