Case Manager
DUTIES AND RESPONSIBILITIES:
• Assess residents and/or families for appropriate services and formalize individual service and goal plans.
• Participate in case conferences regarding resident’s status, needs, outplacement, and discharge plan.
• Provide services to restore residents to optimal social environment, utilizing community agencies and resources in helping residents stabilize and regain independence.
• Provide outplacement and follow up services with resident.
• Prepare and keep current a case record on each resident in Homeless Management Information System (HMIS).
• Prepare statistical reports and complete a variety of reports for distribution.
• Manage customer satisfaction surveys, and prepare and analyze productivity and performance reports.
• Assist with transportation needs for residents. Inspect vehicles for proper working conditions and report maintenance needs, as necessary.
• Performs other assignments or tasks as deemed necessary.
DUTIES AND RESPONSIBILITIES:
• Assess residents and/or families for appropriate services and formalize individual service and goal plans.
• Participate in case conferences regarding resident’s status, needs, outplacement, and discharge plan.
• Provide services to restore residents to optimal social environment, utilizing community agencies and resources in helping residents stabilize and regain independence.
• Provide outplacement and follow up services with resident.
• Prepare and keep current a case record on each resident in Homeless Management Information System (HMIS).
• Prepare statistical reports and complete a variety of reports for distribution.
• Manage customer satisfaction surveys, and prepare and analyze productivity and performance reports.
• Assist with transportation needs for residents. Inspect vehicles for proper working conditions and report maintenance needs, as necessary.
• Performs other assignments or tasks as deemed necessary.