The Food and Beverage Supervisor is responsible for making sure that guests food and beverage expectations are being met or exceeded. They supervise all of the issues related to a patrons dining experience, like quality control, staff management, health and safety regulations.
ESSENTIAL JOB FUNCTIONS:
Ensures best possible service for guests, including employees from other departments.
Maintains the cleanest restaurant environment possible and overall sanitation.
Ensures that all cashier and sales reporting is completed and accurately recorded, deposits are made in accordance to accounting procedures.
Assists managers with product ordering and communicates any inventory issues.
Carries out monthly and weekly inventories.
Assist staff with daily issues that may arise.
Assists with training all new employees.
Decides on appropriate service recovery methods per individual scenario.
Recommends disciplinary action to manager.
Assists manager with employee evaluations.
Advise manager of any complaints and action steps taken.
Perform clean-up and closing duties as assigned by manager and/or sous chef.
Attend meetings as scheduled.
Assists manager in administration of all areas of grill operations.
Act as Manager on Duty for various F&B Outlets throughout the resort.
Post and maintain daily social media presence for F&B Outlets.
Assists management with employee evaluations.
Recommends new promotions for increasing sales.
Other duties as assigned.
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