POSITION DESCRIPTION

TITLE: Club Operations Support Specialist (C)

DEPARTMENT: Support Services

FLSA STATUS: Non-Exempt

REPORTS TO: Fleet & Facilities Manager

TYPICAL WORK SCHEDULE: Monday – Friday, Hours vary between 7am and 10pm

Occasional nights and weekends with proper notice

About the Role

As a Club Operations Support Specialist, you play a vital role in creating a safe, welcoming, and inspiring environment for the youth, families, and staff of the Boys & Girls Club of the Northern Neck.

Your work directly supports our mission — helping young people reach their full potential — by ensuring every space in our Club is clean, functional, and filled with pride.

You’re not just maintaining a building; you’re shaping the experience of every child who walks through our doors.

What You’ll Do:

· Maintain the cleanliness, safety, and overall appearance of Club facilities, equipment, and grounds.

· Perform routine and preventive maintenance, identifying and reporting issues, hazards, or needed repairs.

· Clean and sanitize restrooms, floors, windows, common areas, and other surfaces to maintain a healthy environment.

· Safely operate cleaning tools, machinery, and maintenance equipment.

· Support setup and breakdown of events, programs, meetings, and office relocations.

· Manage cleaning materials, tools, and supply inventory to ensure proper stock and responsible use.

· Maintain safe work practices and follow all facility, equipment, and OSHA-related safety guidelines.

· Represent the Club with professionalism, teamwork, and a commitment to service.

· Participate in staff meetings, required training sessions, and certification activities.

· Assist with the repair, renovation, and equipment installation projects by preparing work areas, supporting maintenance tasks, and monitoring progress.

· Perform basic troubleshooting and minor repairs in project-affected areas under supervisor direction.

· Ensure tools and materials used during projects are organized, secured, and properly stored.

· Participate in pre/post-project walkthroughs to verify that work meets safety and operational standards.

What You Bring:

· 18 years of age or older.

· Ability to read and follow safety and maintenance procedures.

· Strong attention to detail and pride in your work.

· Friendly, dependable, and professional attitude with youth, staff, and visitors.

· Ability to work independently and take initiative.

· Capable of performing physical tasks such as standing, lifting (up to 25 lbs.), bending, and climbing as needed.

Preferred Qualifications:

· Experience in facility maintenance, custodial, or building services.

· Current First Aid and CPR certifications (or willingness to earn).

· Valid driver’s license (CDL with passenger endorsement a plus!)

· Commitment to continuous learning and professional development.

Why You’ll Love Working Here

At the Boys & Girls Club of the Northern Neck, we don’t just work — we make an impact.
You’ll join a team that’s passionate about youth, teamwork, and growth. Every day, you’ll see the results of your efforts reflected in the smiles and success of our members.

We believe in:

• Healthy Living – Modeling active, positive lifestyles.
• Inclusive Environments – Welcoming youth and staff of all backgrounds.
• Continuous Learning – Encouraging professional growth at every level.
• Safe Spaces – Creating an environment where everyone feels valued and protected.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.