Customer Service Rep Needed

Responsibilities

• Answer incoming calls, emails, and chats in a professional, courteous manner
• Provide accurate information about products, services, or account details
• Handle customer complaints and resolve issues promptly
• Maintain detailed and organized records in the company system
• Collaborate with other departments to ensure smooth service delivery
• Follow communication scripts and procedures when handling inquiries

Qualifications

• 1+ year of customer service or call center experience
• Strong communication and problem-solving skills
• Positive attitude and ability to multitask
• Basic computer and typing skills
• Bilingual (English/Spanish) is a plus

Pay:
$DOE

Hours:

Day hours

**Background Check and Drug Screen