Strong organizational skills and exceptional attention to detail
Ability to manage multiple priorities, deadlines, and follow-ups
Excellent written and verbal communication skills
Comfortable working with numbers, spreadsheets, records, and monthly billing
Ability to learn systems, procedures, and agent-related processes quickly
Proactive problem-solver who looks for answers and takes ownership
Strong follow-through, someone who makes sure things actually get completed
Professional and comfortable communicating with agents, leadership, staff, and outside vendors
Able to handle confidential and sensitive information with discretion
Team-oriented and willing to jump in wherever needed
Key Responsibilities Include:
Supporting the MCA and Team Leader with day to day administrative and operational needs
Comfortable with cold calling, proactively contact newly licensed agents, introduce them to our brokerage, generate interest, and schedule appointments with the Team Leader to discuss joining our office
Assisting with agent onboarding and offboarding communications
Maintaining accurate agent information and following up on pending items
Learning and assisting with agent-related processes, including splits/caps, E&O, Board/MLS matters, licensing, and production transfers
Handling and coordinating monthly billing with accuracy and attention to deadlines
Responding to agent and staff questions and directing requests when necessary
Coordinating meetings, trainings, office events, and special company events
Communicating and coordinating with Marketing, Agent Services, Transaction Coordination, leadership, and other departments
Tracking requests, action items, and follow-ups for the Team Leader
Assisting with travel, reservations, scheduling, receipts, reimbursements, and other administrative needs
It's important for the Administrative Coordinator to take notes, stay organized, follow through, communicate when something is pending, and ensure details are correct.
This position is ideal for someone who enjoys being the person behind the scenes who keeps people, information, deadlines, and operations moving.