We are looking for a motivated and organized Experience Support Operations Specialist to assist clients with planning and managing their travel arrangements. This role centers on coordination, accuracy, and delivering dependable service throughout the planning process.

You will support clients by researching options, coordinating bookings, and maintaining clear documentation. This position is well suited for individuals who enjoy structured work, problem-solving, and maintaining consistent communication with clients.

Key Responsibilities

• Consult with clients to understand preferences, schedules, and requirements

• Research accommodations, transportation, and activity options

• Coordinate and confirm bookings with attention to detail

• Maintain accurate records and client documentation

• Assist with itinerary updates or schedule adjustments

• Provide professional support throughout the planning lifecycle

Qualifications

• Excellent organizational and time-management skills

• Strong written and verbal communication abilities

• Comfortable managing multiple tasks independently

• Prior customer service or coordination experience preferred

What We Offer

• Flexible scheduling options

• Structured onboarding and continuous training

• Access to professional tools, systems, and resources