Looking to start your career in healthcare? We're hiring a Patient Access Coordinator to join our patient outreach team. This is an in-person role based at our Palm Springs office — no prior healthcare experience required; we'll train you on everything you need to know.
What you'll do:
Call patients to schedule wellness visits, physicals, and necessary follow-up appointments
Build genuine rapport with patients and coordinate with their care providers
Track outreach and patient info in our scheduling/EMR software
Work collaboratively with the care team — family, physicians, and providers — to coordinate services
Provide summaries to relevant stakeholders to help improve patient outcomes
Communicate as needed with physicians and other healthcare professionals
Follow all HIPAA, confidentiality, and privacy guidelines
What we're looking for:
Reliable and punctual — someone we can count on to show up and follow through
Ready and willing to learn — we'll train you on our software and processes
Strong communication skills — friendly, clear, and professional on the phone
Comfortable learning new software quickly (Microsoft Office required)
Able to handle a fast-paced call environment
High school diploma required
Nice to have (not required):
AA or Bachelor's degree
Experience with patient engagement/interaction
Experience in a contact center environment
Experience with EMR software (eClinicalWorks, Athena, PracticeFusion, etc.)