CTG is seeking a Senior Business Systems Analyst to join our client’s team in Buffalo, NY. This role will lead complex business systems initiatives, partner with cross-functional stakeholders, and deliver technology solutions that improve business operations within a regulated enterprise environment.

Location: Buffalo, NY
Duration: 5-months with likely extension

• Lead moderately complex to complex business systems initiatives from requirements gathering through post-implementation support.
• Partner with stakeholders to gather, analyze, and document business and functional requirements.
• Translate business needs into detailed functional specifications for technology teams.
• Develop test plans and test cases and execute testing activities.
• Coordinate User Acceptance Testing (UAT) to confirm solutions meet business requirements.
• Facilitate project meetings and serve as the functional lead for assigned applications and initiatives.
• Perform data analysis and support data mapping for system integrations, conversions, and enterprise projects.
• Develop project estimates, timelines, and deliverables across project phases.
• Monitor project scope, risks, change requests, and compliance with technology and regulatory standards.
• Coordinate post-implementation activities, including issue resolution, project reviews, and lessons learned.
• Assess system impacts related to regulatory, business, and enterprise initiatives.
• Collaborate with business teams, technology teams, vendors, and project managers to resolve issues and keep projects on track.
• Mentor junior analysts in business analysis methodologies, documentation, and testing practices.
• Identify opportunities to improve business processes, controls, and project outcomes.

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• At least five years of experience in business systems analysis, business operations, or a related field.
• Strong experience gathering and documenting business and functional requirements.
• Experience creating test plans and test cases and coordinating UAT.
• Demonstrated ability to lead moderately complex to complex technology initiatives.
• Excellent analytical, problem-solving, organizational, and time-management skills.
• Strong written, verbal, presentation, and stakeholder-management skills.
• Proficiency with Microsoft Office and common business analysis tools.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

• Experience in banking, financial services, or another highly regulated industry.
• Knowledge of systems integration, data mapping, and enterprise application frameworks.
• Familiarity with Agile, Waterfall, and software development lifecycle methodologies.
• Experience coordinating cross-functional teams or vendor implementations.
• A track record of recommending process improvements and implementing effective business solutions.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!