Position Summary: The successful candidate shall have around 2 years of clerical experience with responsibilities including customer service roles.

Work hours: Monday to Friday, 8:30 am - 5:30 pm

Location: Orlando, FL

Salary: $16 per hour
Note: Interested candidates must be willing to complete an Excel assessment as part of the selection process.

Responsibilities:

• Assists with the issuance of permits, inspections, and plan submittal processes.
  
• Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits.
  
• Reviews applications for completeness and compliance with departmental requirements.
  
• Resolves customer’s problems and refers complex problems to supervisor as needed.
  
• Sorts and inputs inspection schedules and results.
  
• Accepts plans and checks required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits.
  
• Stamps and routes plans.
  
• Implements zoning regulations in the review of all types of development permits such as commercial, residential, and signage.
  
• Provides excellent customer service both personally and by telephone.
  
• Resolves complex zoning problems that require detailed analysis of site and architectural documents
  

Minimum Qualifications:

• Graduation from high school or equivalent and 2 years of technical/clerical experience including customer service; or an equivalent combination of education, training, or experience.
  
• Must have demonstrated the ability to communicate effectively both verbally and in writing with the general public while discussing, explaining, and interpreting departmental policies.
  
• Demonstrated computer literacy with a working knowledge of Microsoft applications.