General Manager - Food and Nutrition Services
BlackStar
Washington, DC, USA
9 days ago
Full-time Onsite
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Join a team where your leadership directly impacts patient care, employee engagement, and overall hospital experience. We are seeking an experienced General Manager of Food and Nutrition Services to oversee all dining operations at MedStar Georgetown University Hospital, one of Washington, DC's leading academic medical centers.

This senior leadership role is ideal for a healthcare food service executive who thrives in a union environment and is passionate about operational excellence, innovation, and building strong client relationships.

Key Responsibilities

  • Lead day-to-day operations for food and nutrition services, including retail dining, patient meal services, and catering operations.
  • Ensure the highest quality of food, nutrition, and hospitality services across the 609-bed hospital.
  • Develop and execute strategic plans that align with client goals and hospital standards.
  • Manage budgets, financial targets, and cost-control initiatives.
  • Build and maintain strong client and customer relationships, including executive-level (C-suite) engagement.
  • Ensure regulatory compliance and maintain strict standards for HACCP and food safety.
  • Lead, mentor, and develop a diverse team of managers and frontline staff.

Qualifications

  • Bachelor's Degree or equivalent experience (required).
  • 5+ years of management experience in food and nutrition services, ideally in a healthcare environment.
  • Demonstrated success in union management and labor relations.
  • Strong financial acumen with a proven ability to meet and exceed performance goals.
  • Excellent leadership, team-building, and communication skills with the ability to influence at all levels.
  • Proficiency with Microsoft Office, reporting tools, and operational systems.
  • Ability to manage multiple priorities while maintaining a customer-first mindset.

Why Join Us?

We offer more than just a job; we provide a career path in healthcare, food, and nutrition management with opportunities for growth and professional development.

Compensation & Benefits

  • Competitive salary based on skills, experience, and education.
  • Comprehensive healthcare benefits: Medical, Dental, Vision, and Wellness Programs.
  • 401(k) retirement plan with company match.
  • Paid Time Off (PTO) and company holidays.
  • Tuition reimbursement and ongoing career development opportunities.