Automotive Technician - Group 1 Ford of Rockwall
Overview
Ford of Rockwall is seeking experienced and skilled Main Line Automotive Technicians to join our growing, high-performing service team. This role is ideal for technicians who are confident in diagnosing, repairing, and maintaining a wide range of Ford vehicles while delivering high-quality workmanship and efficiency.
As a main line technician, you will play a critical role in ensuring customer satisfaction by accurately diagnosing issues, performing advanced repairs, and maintaining Ford’s high standards of safety and performance.
Responsibilities
- Perform high-quality repairs efficiently and accurately, following dealership and factory standards
- Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems
- Maintain a clean, organized, and safe work area
- Road-test vehicles to verify successful repairs
- Adhere to all company safety policies and procedures
- Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
- Participate in ongoing training to stay current with evolving automotive technology
- Uphold company values in all interactions with customers, coworkers, and vendors
Qualifications
- Previous experience as an automotive technician/mechanic
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance preferred
- Excellent customer service skills
- Professional appearance and work ethic
- Must pass background check, MVR, and drug screening
