Functional Area Supervisor
Description
Responsibilities:
Qualifications:
TeleSolv Consulting is seeking qualified candidates for a Functional Area Supervisor position supporting a Federal Government operation. This role requires strong leadership, operational oversight, and experience managing staff in a structured, high-volume Government environment. The Functional Area Supervisor is responsible for overseeing daily operational activities, ensuring compliance with Government procedures, and maintaining production standards. This position serves as a key liaison between staff and site leadership while ensuring all assignments are completed accurately and within established timelines.
Responsibilities:
- Assign, monitor, and review the work of department staff.
- Report daily production statistics to the Site Manager.
- Prioritize workloads and reallocate resources to meet goals set by the Government.
- Ensure accurate completion of all assignments, including daily timesheets.
- Monitor attendance, absences, and team performance trends.
- Facilitate processing of priority assignments from the Government.
- Identify and address performance issues; approve time off; participate in disciplinary actions.
- Train new staff and develop training plans.
- Create and update written standard operating procedures.
- Participate in meetings with Government personnel.
- Serve as the point of contact for site operations in the Site Manager’s absence.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Must be a U.S. Citizen
- Ability to obtain and maintain a Public Trust (Suitability) Clearance
- Prior experience supporting a Government operation or field office
- Demonstrated experience developing training materials and/or standard operating procedures
- Strong supervisory and team leadership skills
- Experience managing workflow in a deadline-driven environment
- Excellent written and verbal communication skills
- Ability to interpret and execute standardized operational procedures
- Professionalism in Government-facing environments
- Strong organizational skills and attention to detail
