The Shipping Lead plays a critical role in the day-to-day operations of the warehouse, directly supporting the Warehouse Supervisor. This position is responsible for leading the warehouse shipping team, ensuring the accurate and timely preparation and dispatch of all outbound shipments, and maintaining strict adherence to safety, sanitation, and food safety standards.

You are expected to lead by example, actively engaging in dock and freezer operations, fostering a team-oriented environment, and promoting continuous improvement. A key focus of this role is coaching, training, and developing team members while ensuring compliance with all regulatory, operational, and safety procedures.

• Train all shipping personnel in job procedures, safety, inventory handling, GMP compliance, and accurate paperwork completion
• Organize staffing and equipment to optimize workflow and productivity
• Participate in annual performance evaluations and disciplinary actions as needed
• Provide feedback on scheduling and shift management
• Ensure team members receive designated break and lunch periods
• Oversee safe and effective operation of equipment (e.g., forklifts, pallet jacks)

• Monitor inventory levels and coordinate fulfillment of orders
• Communicate order shortages or discrepancies to the Customer Service team
• Manage driver check-in/out procedures and assign dock doors
• Complete and verify all shipping documents, including Bill of Lading (BOL) and seal issuance
• Record all inventory movements using Batchmaster or similar inventory software
• Ensure Safety Chain documentation is completed for every load

• Maintain the cleanliness and organization of the dock, freezer, and storage areas
• Enforce sanitation standards in accordance with company and regulatory requirements
• Ensure proper storage, charging, and maintenance of all equipment
• Provide coverage for Desk Clerk duties during break and lunch periods

• Ensure strict compliance with food safety protocols, including allergen segregation, proper rotation (FIFO), and temperature monitoring
• Record lot numbers for traceability and conduct stock inspections to prevent contamination or infestation
• Enforce proper receiving procedures and monitor adherence to quality standards

• Perform additional tasks and responsibilities as assigned by management

• High school diploma or GED required
• Minimum 2 years of experience in warehouse, shipping, or logistics operations
• Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word
• Ability to read and write fluently in English
• Able to stand, walk, lift, and carry up to 25 pounds throughout the shift
• Flexible availability, including weekends and holidays

• Previous experience in food manufacturing, supply chain, or operations
• Strong analytical, organizational, and communication skills
• Proven leadership ability with experience coaching or supervising hourly staff
• Ability to perform under pressure and meet time-sensitive deadlines

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require a reasonable accommodation during the application or interview process, please contact us at ------------ so we can assist you.