Job Title: Technical Specialist (Hybrid)
Location: Raleigh, NC
Duration: 12+ Months

Job Description:
The Technical Analyst / Project Facilitator serves as abridge between technical teams, business stakeholders, and project management leadership. 

Responsibilities:

Technical Analysis & Support

• Analyze technical requirements, system workflows, and integration points across clinical and business applications.
• Assist with solution design, testing, and validation of application functionality.
• Translate technical details into business-friendly documentation and presentations.
• Support system troubleshooting and escalate technical issues to appropriate teams.

Project Facilitation & Coordination

• Coordinate project activities, tasks, and deliverables with IT and clinical/business teams.
• Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs.
• Track timelines and dependencies, escalating risks and delays to leadership.
• Facilitate communication between stakeholders, vendors, and internal teams.

Stakeholder Engagement

• Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables.
• Organize and lead project meetings, workgroups, and status updates.
• Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements.

Quality Assurance & Compliance

• Assist in developing and executing test plans for new systems or enhancements.
• Ensure compliance with HIPAA, state IT security policies, and organizational change management processes.
• Support post-go-live monitoring and validation of technical solutions.

Continuous Improvement

• Recommend process improvements to enhance efficiency and collaboration in IT project delivery.
• Contribute to knowledge base and documentation standards for ITD.

Skills:
 SkillRequired/DesiredAmountof ExperienceEpic implementation or operations support experienceHighly Desired2YearsHealth IT experienceHighly Desired2YearsWorking knowledge in application development and system integrationNice to have2YearsAbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updatesHighly Desired2YearsExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityHighly Desired2YearsAble to convey technical information to client and promote understanding of relevant issuesHighly Desired2Years
 

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