Be the connection that helps patients and families receive compassionate care when they need it most.

Granite VNA is seeking a dedicated and relationship-focused Hospice Nurse Liaison to serve as our primary ambassador at a local hospital. In this highly visible role, you'll build trusted partnerships with hospital staff, educate patients and families about hospice services, and help ensure smooth, timely transitions to compassionate end-of-life care.

If you're passionate about patient advocacy, thrive in a collaborative healthcare environment, and enjoy building meaningful professional relationships, we'd love to meet you.

Full Time Benefits Designed to Support YOU

- Medical, dental Insurance, vision Insurance
- Health Savings Account (HSA) Options
- Flexible Spending Accounts (FSA)
- Dependent Care Spending Account
- Company Paid Life Insurance
- Voluntary Life Insurance Options
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- 401(k) with Employer Match
- Generous Earned Time
- Holiday Pay
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness & Employee Discount Programs

What You'll Do

As the Hospice Nurse Liaison, you'll play a key role in connecting patients, families, hospital providers, and the Granite VNA hospice team by:

• Building and maintaining strong relationships with physicians, nurses, case managers, social workers, and other key contacts at a local hospital.
• Serving as the on-site ambassador for Granite VNA's hospice program and promoting awareness of our services.
• Guiding referrals by facilitating the hospice intake process and transferring essential referral information from the hospital's electronic medical record (EMR) to our Intake team.
• Maintaining a visible presence throughout the hospital and serving as the go-to resource for hospice referrals and questions.
• Assessing patients and reviewing medical records to determine hospice appropriateness while conducting hospice informational visits and General Inpatient (GIP) hospice admissions as needed.
• Educating patients and families about hospice philosophy, eligibility, and goals of care with empathy and compassion.
• Partnering closely with the Palliative Care Team to identify patients who may benefit from hospice services.
• Ensuring seamless communication between hospital staff, hospice clinicians, facilities, and community partners.
• Collaborating with the General Inpatient (GIP) Nurse to provide responsive service, coordinate smooth transitions, and ensure continuity of care.
• Completing accurate and timely documentation.
• Monitoring hospital partner satisfaction and working with the Director of Community Engagement to strengthen relationships and improve service.
• Using critical thinking to navigate complex cases, educate referral sources, and identify opportunities for process and quality improvement.
• Coordinating with vendors to arrange durable medical equipment and infusion therapies when needed.

What You'll Bring

We're looking for someone who is:

• A nurse who has at least 6 months of hospice experience
• Passionate about delivering compassionate, patient-centered care.
• An exceptional communicator who builds trust and lasting relationships.
• Comfortable working independently while collaborating across interdisciplinary teams.
• Organized, proactive, and able to manage multiple priorities in a fast-paced hospital environment.
• A critical thinker who enjoys solving problems and improving processes.
• Committed to providing outstanding service to patients, families, and healthcare partners.

Additional Responsibilities

• Participate in required education, training, and professional development.
• Perform additional responsibilities appropriate to the position.
• Travel to assigned work locations as needed.
• Follow all safety policies and procedures to protect yourself and others.

This is a full-time position with a schedule generally occurring: Monday–Friday | 8:00 a.m. – 4:30 p.m.

Hours may vary based on the needs of the agency.

Why Granite VNA?

At Granite VNA, you'll join a mission-driven organization where every interaction has the opportunity to make a meaningful difference. As a Hospice Liaison, you'll help patients and families navigate one of life's most important journeys while working alongside dedicated healthcare professionals who share your commitment to compassionate care.

• Graduate of an accredited school of nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC)
• At least 6 months of hospice related experience preferred
• Previous experience in business development or care coordination