Accounts Receivable (AR) Follow-Up Representative

Job Title: Accounts Receivable Follow-Up Representative

Location: Hybrid (Wilmington, DE)

Industry: Healthcare / Orthopedic Practice

Employment Type: Contract (Potential Contract-to-Hire)

Pay Rate: $24.00–$26.00/hour

Benefits: The position is eligible for medical, dental, vision, and 401(k)

Position Overview

We are hiring an Accounts Receivable Follow-Up Representative to manage insurance follow-up and denial resolution activities. Must have recent, hands-on AR follow-up experience within a healthcare setting and be comfortable working independently in a hybrid environment.

Key Responsibilities

• Perform insurance follow-up on outstanding medical claims.
• Investigate, resolve, and appeal claim denials.
• Work aging accounts to maximize reimbursement.
• Document account activity thoroughly and accurately.
• Communicate with insurance carriers regarding claim status.
• Meet productivity and quality expectations while maintaining accuracy.
• Prioritize work to effectively reduce AR backlog.

Required:

• Recent healthcare Accounts Receivable Follow-Up experience.
• Strong insurance follow-up and denial management experience.

Preferred:

• Orthopedic billing experience.
• Experience with OpenPM.
• Experience with Epic, Cerner, or eClinicalWorks (eCW).

Schedule

• Monday-Friday
• 8.5-hour workday with a 30-minute unpaid lunch