Technical Business Analyst - Appian Platform
Hybrid 2 days a week in Charlotte, NC
Our client seeks a Technical Business Analyst with Appian platform experience and strong data skills. The analyst will translate business needs into requirements, partner with developers, and support process automation and workflow optimization across a portfolio that includes finance, digital, operations, and HR applications. The role will own multiple applications, manage a prioritized backlog, and collaborate with cross-functional teams to deliver integrated, data-informed solutions.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $42.00 to $45.00/hr. w2
JN -082026-108295
Responsibilities:- Gather, analyze, and document business requirements across sales, marketing, and operations.
- Translate business needs into functional specifications, user stories, and acceptance criteria for Appian solutions.
- Collaborate with Appian developers on workflows, process models, and business rules.
- Create and maintain process documentation, data flow diagrams, and system architecture artifacts.
- Facilitate requirements workshops, sprint planning, and stakeholder reviews.
- Perform gap analysis between current processes and proposed Appian solutions.
- Support UAT planning and execution to ensure solutions meet expectations.
- Coordinate with Salesforce, UX, Operations, and data engineering for integrations.
- Identify process improvement and automation opportunities using Appian.
- Manage and prioritize the product backlog with product owners.
- Provide ongoing support for deployed Appian applications, including troubleshooting and enhancements.
- Evaluate, configure, and optimize low-code platform capabilities.
- Assess platform feasibility and recommend build versus configure approaches.
- Define and enforce platform standards, naming conventions, and best practices.
- Stay current on Appian releases, features, and community best practices.
- Manage platform licensing, user provisioning, and access controls.
- Document platform architecture, integration patterns, and deployment procedures.
- Analyze and map data flows across Appian, Salesforce, and third-party vendors.
- Define data models, schemas, and entity relationships.
- Perform data profiling, cleansing, and quality assessments.
- Design and document ETL and data integration processes.
- Collaborate on data enrichment pipelines and lead scoring models.
- Translate data into actionable insights and recommendations.
- Conduct root cause analysis on data discrepancies and system issues.
- Support API integration design with payload documentation and mappings.
- Validate data migration during transitions or upgrades.
- Identify trends in operational data to drive improvements.
- 3+ years as a Technical Business Analyst or similar role.
- 2+ years hands-on with Appian, including process modeling, records, reports, and integrations.
- Strong understanding of BPM and workflow automation.
- Experience writing user stories, functional requirements, and acceptance criteria.
- Proficiency in requirements gathering techniques.
- Experience with data modeling, data mapping, and ETL concepts.
- Ability to analyze large data sets and produce recommendations.
- Familiarity with Agile and Scrum.
- Proficiency with JIRA, Confluence, Visio, or similar tools.
- Preferred: Appian Certified Business Analyst or Associate Developer.
- Preferred: Experience with Salesforce integrations and CRM platforms.
- Preferred: Familiarity with data warehousing and cloud data platforms.
- Preferred: Experience with API integrations, REST/SOAP, and data enrichment workflows.
- Preferred: Familiarity with UX/UI principles and wireframing tools such as Figma or Sketch.
- Preferred: Background in sales operations, marketing automation, or demand generation.
- Preferred: Experience with SSO, identity management, and enterprise security concepts.
- Soft skills: Analytical problem solving, priority management, attention to detail, self-starter, effective presenter and facilitator.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an E------------ address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact ------------.
