POSITION SUMMARY

Under the direct supervision of the Director of Wellness and Vitality, the Fitness Center Associate is responsible for maintaining a safe and healthy exercise environment. Ensuring that members have a positive experience. The Fitness Center Associate must have knowledge of the fitness equipment and must adherence to policies, protocols, purpose and give excellent customer service.

POSITION DUTIES/ESSENTIAL FUNCTIONS

• Responsible for orientating members to use the machines properly.

• Maintain a professional appearance by wearing appropriate clothing and footwear. Encourage members to do the same.

• Provide a friendly environment for the members by introducing yourself, learning members’ names, and introducing members to each other.

• Be a positive example to the members, encourage and coach members on proper techniques using positive reinforcement techniques.

• Provide an open environment of on-going fitness education as part of daily communication with members.

• Ensure fitness center, equipment and pool are always clean.

• Return all equipment to their proper place. Report all issues with equipment or members directly to the Director of Wellness and Vitality

• Responsible for answering the phone, giving tours, and registering new members.

• Create signs and informational documents.

• Collaborate with the Director to create new fun activities and challenges for those in the fitness center and pool.

• Be knowledgeable and support all other programs and offerings including the Overlook Mission.

• Lead, assist and substitute fitness center programs and classes.

• Attend all regularly scheduled staff meetings.

• Incorporate The Culture of Excellence.

• Perform any other duties as requested by the Director or Executive Director.

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POSITION REQUIREMENTS

• Educational Background in Physical Education, Exercise Science, Health Education, or a related field - preferred

• CPR/First Aid/ AED certification.

• Excellent oral communication skills to collaborate positively with members and staff.

• General knowledge of Microsoft Office programs and video systems.