Customer Service Representative

Summit BHC New Mexico CTC

Summit BHC New Mexico CTC is seeking a motivated and friendly Customer Service Representative to join our team. In this role, you'll be the first point of contact for patients, families, and visitors, helping ensure a smooth and welcoming experience.

Responsibilities:

• Greet and assist patients, families, and visitors in person and by phone
• Answer inquiries and direct calls to the appropriate department
• Schedule appointments and manage front-desk operations
• Maintain accurate records and handle administrative tasks
• Resolve concerns or escalate issues professionally and promptly

Qualifications:

• High school diploma or equivalent
• Prior customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Proficiency with basic computer systems

What We Offer:

• Competitive pay
• Flexible scheduling for students
• Supportive team environment
• Opportunity to gain healthcare/administrative experience

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