Client Relationship Specialist
Alta Bus
Philadelphia, PA, USA
2 days ago
Full-time Onsite
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We are seeking a dedicated and organized client relationship specialist/ reservationist to join our team. The ideal candidate will play a crucial role in ensuring exceptional experiences by managing reservations efficiently and providing outstanding customer service. This position requires strong communication skills, attention to detail, and a passion for the transportation industry.

Responsibilities

  • Manage incoming reservation requests via phone, email, and online platforms.
  • Provide accurate information regarding availability and rates.
  • Assist with inquiries and resolve any issues related to their reservations.
  • Maintain organized records of all bookings and cancellations.
  • Uphold high standards of phone etiquette while communicating with clients.
  • Assist with scheduling driver and vehicles with upcoming runs.

Requirements

  • Standard computer literacy.
  • Willingness to step up to assist the team.
  • Ability to work flexible hours, including evenings and weekends as needed.

Join our team as a Reservationist and contribute to creating memorable experiences for our clients!