Client Coordinator (Remote)

Company: The Law Office of Emile M. Mullick

Location: Remote (United States)

Employment Type: Full-Time

About Us

The Law Office of Emile M. Mullick is committed to providing exceptional legal representation and outstanding client service. We are seeking a proactive, organized, and compassionate Client Coordinator to serve as the primary point of contact for clients while supporting our legal team in delivering a seamless client experience.

Position Summary

As a Client Coordinator, you will be responsible for managing client communications, coordinating appointments, facilitating client intake, maintaining accurate records, and ensuring every client receives timely, professional support throughout their interaction with the firm.

Key Responsibilities

Serve as the first point of contact for prospective and existing clients via phone, email, and other communication channels.

Conduct client intake and collect required information and documentation.

Schedule consultations and manage attorney calendars.

Maintain accurate client records within the firm's case management system.

Coordinate communication between attorneys, staff, and clients.

Monitor deadlines and ensure timely follow-up on client matters.

Prepare administrative documents and correspondence.

Support daily office operations while maintaining strict confidentiality.

Deliver exceptional customer service with professionalism and empathy.

Required Qualifications

High school diploma or equivalent required; associate's or bachelor's degree preferred.

Minimum of 2 years of experience in client services, customer service, administrative support, or a related role.

Excellent verbal and written communication skills.

Strong organizational, time management, and multitasking abilities.

Proficiency in Microsoft Office and Google Workspace.

Ability to work independently in a remote environment.

High attention to detail and commitment to confidentiality.

Preferred Qualifications

Experience working in a law firm or other professional services environment.

Familiarity with CRM or legal case management software.

Experience handling confidential or sensitive information.

Compensation & Benefits

Competitive salary (commensurate with experience)

Remote work environment

Paid training

Paid time off

Health, dental, and vision benefits (if applicable)

Retirement plan (if applicable)

Professional development and career growth opportunities

Work Schedule

Full-Time, Monday through Friday. Standard business hours. Occasional schedule flexibility may be required based on business needs.

Equal Employment Opportunity

The Law Office of Emile M. Mullick is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

How to Apply

Interested candidates should submit:

Resume

Cover Letter (preferred)

Qualified applicants selected for the next stage of the hiring process will be contacted directly.