Job description: This position is for a small office environment of an family-owned automotive repair shop and used auto parts store with frequent customer interactions.

Job Summary:
We are seeking an organized and detail-oriented Office Clerk to join our team. The ideal candidate will assist in various administrative tasks to ensure the smooth operation of our office.

Responsibilities:
- Perform general office duties such as data entry into a computer, paper filing, and maintaining records both electronic and hardcopy

- Provide customer support via phone and email

- Schedule customer appointments

- Assist with customer inquiries

- Create and manage repair orders

- Research parts inventory 

- Receive payment and maintain records

- Ensure efficient office operations by organizing files and documents

Requirements:
- Proven experience as an Office Clerk or in a similar role

- Basic knowledge of automotive parts is a plus

- Basic computer skills, including proficiency in Microsoft Office Excel

- Excellent phone etiquette and customer service skills

- Ability to multitask and prioritize tasks effectively

- Strong organizational skills with great attention to detail

Job Type: Full-time
Schedule: M-F 8am – 5pm (no weekends)
Work Location: Allentown, PA (onsite)