Retail Customer Service Representative
CCWG Livestock Supplies
Lethbridge County, AB, Canada
30+ days ago
Part-time Onsite
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Pay starting at $21 per hour

Job Type: Part-time (20 hours per week, primarily mornings, with flexibility to work afternoons or full days as needed)
Schedule: Monday to Friday
Start Date: As soon as possible

About the Role

We’re looking for a dependable and detail-oriented team member to support front counter operations in a fast-paced, customer-driven retail environment. This is an active, on-your-feet role—not a desk position.

Key responsibilities include:

  • Providing friendly, professional service to customers in person and over the phone.
  • Complete front counter sales transactions with accuracy and efficiency; process telephone and online orders throughout the day with exceptional attention to detail.
  • Reconcile cash drawer and POS settlements against sales reports.
  • Prepare orders for mail and courier pickup, ensuring timely handling and clear, legible documentation.
  • Demonstrates flexibility in shifting between customer-facing service and operational tasks as needed.
  • Willingness to learn about our retail products to better assist customers.
  • Able to effectively manage multiple tasks and prioritize responsibilities in a fast-paced environment with very frequent interruptions.

Who We’re Looking For

We welcome experienced and friendly professionals with the following qualifications:

  • Strong work ethic and professional, can-do attitude
  • Excellent reading, spelling, verbal and written communication skills
  • Outstanding customer service and interpersonal skills
  • Punctual, reliable, and well-organized
  • Skilled and highly accurate using Microsoft Word, Excel, and Outlook
  • Willing to learn Spire sales & inventory software (training provided)
  • Able to lift or maneuver up to 50 lbs.
  • A valid driver's licence and reliable vehicle

Bonus: Agricultural or livestock experience is a strong asset!

What We Offer

  • Extended health care*
  • Dental & vision coverage*
  • Store discount
  • On-the-job training
  • A respectful, inclusive workplace

    *Available after six-month probationary period.

Availability:

· Available Monday to Friday with flexible hours.

· Seeking a minimum of 20 hours per week, flexibility to cover more hours if needed. May become full-time.

Why Join Us?

At CCWG Livestock Supplies, you’ll be part of a supportive team that values dedication, attention to detail, and a positive attitude. If you're dependable, thoughtful, and easy to work with — we want to hear from you!

Important: Kindly include a cover letter explaining why you feel you would be an excellent fit for our company.

Benefits:

  • Dental care
  • Store discount
  • Vision care

Application question(s):

  • Are you located in or near Lethbridge, AB?

Education:

  • Secondary School - minimum

Experience:

  • Retail sales: 1 year - minimum

Licence/Certification:

  • Driving Licence - required

Work Location: In person

Although we thank all applicants for their interest, please note that only those candidates selected for an interview will be contacted.