About the job

Our client is a leading transportation and technology company in North America with plans to grow significantly year over year, who is look for dedicated, high-energy candidates to join their growing team of Logistics Specialists. This role is critical to delivering best-in-class service for their most strategic and sensitive refrigerated temperature-controlled customer accounts.

As a Coverage Specialist, you’ll play a direct role in maintaining their reputation for white glove service, ensuring that time-sensitive and high-value freight moves safely, on schedule, and according to strict compliance standards. This is an onsite, temp-to-permanent role. If you perform at or above expectations during your first 60 days, you’ll have the opportunity to grow into a full-time role in sales or operations.

How You’ll Learn

After an intensive one-week training program, you’ll hit the ground running with the knowledge, tools, and resources to secure reliable carrier capacity nationwide. You’ll work closely with the internal sales and operations teams to provide seamless coverage, anticipate potential risks, and proactively resolve issues before they impact our customers.

What You’ll Do:

• Learn the business in the one-week training program, designed to get you ramped quickly & effectively.
• Hustle! We want reliable team members who will show up on time and get the job done.
• Get on the phone! This is a high-volume role, so be prepared for lots of inbound/outbound calls from carriers across the country.
• Secure capacity by selling shipments over the phone to carriers who meet their strict requirements.
• Problem-solve through issues that occur during transit.
• Communicate internally with their customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates

Education and/or Experience:

• A high school diploma or equivalent
• Highly level of accountability
• Proven work ethic in a high volume setting
• Ability to multitask in a fast-paced environment
• Exceptional communication skills (both verbal & written)

What's in it for YOU?

• Sick Days, 401k, and Medical Benefits
• Compensation: Hourly rate + a bonus plan
• PTO & Paid Holidays: Eligible once transition to full-time employee.
• Relocation Reimbursement: Eligible once transition to full-time employee.
• After 60-day assignment transition into a full-time employee of the following roles

- Carrier Sales

- Account Coordinator

- Coverage Specialist